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Forum Discussion

JVand's avatar
JVand
Star
Nov 12, 2020
Solved

Error - Trust anchor for certification path not found

I regularly remotely download files from my NAS to either my phone or tablet using the Android ReadyCloud app.  Recently I have been unable to do so due to an error - "Trust anchor for certification ...
  • YeZ's avatar
    YeZ
    Nov 18, 2020

    The certificate issue should be resolved on the server side, please check your Android app, it should be working now. 

    Thank you all. 

christian79's avatar
christian79
Initiate
Nov 12, 2020

I've the same problem...

 

Who can help us?:smileysad:

manuCardoen's avatar
manuCardoen
Initiate
Nov 12, 2020

Indeed. Same problem.

I have tried reinstalling the app, clearing the cache, and clearing the application's settings.

I've checked my phone's root certificates and all the ones that are available to use are switched "ON".

  • Mr_Wonka's avatar
    Mr_Wonka
    Tutor
    Nov 18, 2020

    Same problem all devices since 7th of November. Only access via LAN.

     

    Please provide an update ASAP

    • YeZ's avatar
      YeZ
      NETGEAR Expert
      Nov 18, 2020

      The certificate issue should be resolved on the server side, please check your Android app, it should be working now. 

      Thank you all. 

      • bjmigrino's avatar
        bjmigrino
        Initiate
        Nov 18, 2020
        Thank you!! It is working now

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