NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JVand
Nov 12, 2020Star
Error - Trust anchor for certification path not found
I regularly remotely download files from my NAS to either my phone or tablet using the Android ReadyCloud app. Recently I have been unable to do so due to an error - "Trust anchor for certification ...
- Nov 18, 2020
The certificate issue should be resolved on the server side, please check your Android app, it should be working now.
Thank you all.
Mr_Wonka
Nov 18, 2020Tutor
Same problem all devices since 7th of November. Only access via LAN.
Please provide an update ASAP
YeZ
Nov 18, 2020NETGEAR Expert
The certificate issue should be resolved on the server side, please check your Android app, it should be working now.
Thank you all.
- bjmigrinoNov 18, 2020InitiateThank you!! It is working now
- Parish31Nov 18, 2020InitiateFixed !! Many thanks.
- rodcritNov 18, 2020Luminary
yes: media backup is now working - thank you.
Rod
- TanelMichaelNov 20, 2020TutorThanks for the notification of correction!
One item that may or may not be related. I had done a reinstall of the app before realizing the issue wasn't on my end. Now when I try to go into the "Media Backup>Settings>Albums to Backup" it crashes the app and restarts rather than let me specify my folders for backup.
Android Pixel 3xl phone (Android 11)
Any thoughts?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!