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Forum Discussion
joe_schmo
Jun 21, 2022Tutor
Error setting email alerts
RN428 I am trying to send a test alert, and I get an error: 1001000022 Contact Technical Support. I try removing and re-adding the email and get same thing. Netgear no longer offers tech s...
jimk1963
Jan 06, 2024Luminary
YES!! Thank you for this fix.
In my case, RN424 worked fine, RN528X had the same symptom as you described. I SSH'd into my RN424 and ran these commands:
scp /etc/msmtprc 192.168.1.xxx:/etc/msmtprc
scp /etc/frontview/alert.conf 192.168.1.xxx:/etc/frontview/alert.conf
scp /etc/frontview/.oauth2-vault-email.json 192.168.1.xxx:/etc/frontview/.oauth2-vault-email.json
Note when I executed the first command, some warning message popped up asking me to confirm access to the other NAS, then also made me enter the other NAS's credentials before it would execute the command. After that, each command required the other NAS's credentials to execute.
I refreshed the RN528X System/Settings page (page where alerts are set up), ran the test message, and Bam! Worked perfectly. Thanks again, this was perplexing. I was chasing after Google security issues, going further down the rabbit hole.
givememynamebak
Jan 07, 2024Luminary
That's great that you had another machine to SCP from - and glad to hear it helped!
Cheers!
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