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File service connection failure: RN21200 2-bay home NAS
My NAS box is just a month old. It has two 6TB IronWolf drives operating in RAID 0, giving me 10.9TB effective capacity. Firmware version is 6.10.1 which is the latest as of 10 minutes ago. Short...
Hi shuvam,
The SMB service on your NAS is now fixed.
The NFS service seems to be fine. It appears to be enabled currently on your NAS. It has been running for 2 days now.
Can you check if you can access your shares via SMB and NFS?
Regards,
Hi shuvam, to use smb connections successfully the nas on the one hand and the clients on the other hand need to talk to each other at the same protocol level.
The nas on 6.10.1 by default uses SMB 3.1.1. If your clients don't you will not be able to connect. Basically you have 2 options:
1) Make your client(s) talk SMB3 or
2) Lower the protocol level on the nas side by installing app smb plus. This way you could configure the nas to talk SMB2 or lower if necessary
I would recommend to explore, whether you could configure your clients to talk SMB3. Talking that protocol level is most secure at the moment.
Kind regards
I am sorry if I did not explain my position clearly.
SMB 3 is quite old, and is well supported by both the Linux on LibreELEC (which runs on my RaspBerry Pi) and on my Ubuntu Linux laptop. I was actually using the ReadyNAS box from both these devices over SMB till yesterday. Therefore, this is not a case of SMB 3 support or lack of it. Something broke yesterday, without me doing anything with the NAS box, not even upgrading its firmware.
Incidentally, it seems to be purely an SMB problem. I am able to access the box over NFS very well -- I hadn't tried this till now, and it's working well now. So, my problem is now limited to SMB. And it's not about SMB level compatibility between client and server.
I found evidence of the malfunction on the GUI. For some reason, I never bothered to check back here.
The SMB service itself is switched off. I have no idea why. And when I click on that icon and try to start it, I go through all the settings, including checking the check-box which "enable SMB", and then I click "OK". The pop-up dialog box disappears, but SMB does not start.
Dug down a bit deeper, and this is what I found by a very quick, superficial search through the raw logs. I downloaded the logs into my laptop and just ran a "grep SMB *" on all the log files. This is what I got -- see the attached file. It's clear that the SMB service is not starting up. I'll now poke around in the log files to see what else I can find.
Apparently, the system does not allow a TXT file to be attached to a message. Will try a PDF now.
For those unfamiliar with grep, the first word in each line gives the name of the file where the matching string was found.
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