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Forum Discussion
Solved
Failure Connection (Honeywell WIFI Thermostat)
Dear netgear community
Orbi system
Honeywell thermostat wifi
Keep getting error code wrong PWord
Searching the internet I found a bunch of netgear forum post about 2.4g. How the device your setting up the thermostat has to be on the 2.4g network not 5g
I have followed those details and turned off the ssd for the 5g. But when my phone or tablet reconnect they keep connecting to 5g. Looking in the orbi control panel I can confirm that yes They are connected to 5g.
I selected the forget network and rejoined in both devices.
I looked in the orbi control panel and I see no location to temporarily turn off 5g to link the thermostat.
What am I doing wrong ?
Any other method to turn off 5g or force my phone or tablet to join 2.4 only ?
Orbi system
Honeywell thermostat wifi
Keep getting error code wrong PWord
Searching the internet I found a bunch of netgear forum post about 2.4g. How the device your setting up the thermostat has to be on the 2.4g network not 5g
I have followed those details and turned off the ssd for the 5g. But when my phone or tablet reconnect they keep connecting to 5g. Looking in the orbi control panel I can confirm that yes They are connected to 5g.
I selected the forget network and rejoined in both devices.
I looked in the orbi control panel and I see no location to temporarily turn off 5g to link the thermostat.
What am I doing wrong ?
Any other method to turn off 5g or force my phone or tablet to join 2.4 only ?
- I can’t edit my first post to add the solution. No special characters can be used (SSID)
So some interesting information
- yesterday thermostat would join iPhone hotspot named “iPhone”
- today thermostat would not join SSId with & symbol in it.
- removed & and the thermostat connects.
I found this information below on the internet.
Honeywell thermostat invalid wifi password
If you’re receiving invalid wi-fi password error when you try to connect to Wi-Fi, please confirm the following:
No special characters have been used in your WiFi network name (SSID) – reset and rename it if necessary.
13 Replies
I added a photo as in some posts people say buttons exist to turn off ssd
but in my CP nothing exists
well keep posting updates
Some have luck with turning down the 5ghz broadcast strength and then disconnecting/reconnecting.
Have you tried this?
- Thank you
I did so some research and did find someone saying to turn down the 5g to 25% and unplugging any satellite units
Pretty crazy what extent someone has to go to for a internet of things device.
Obviously very poor design and planning on Honeywell’s part.
- You nailed it!!!! My Nughthawk/Honeywell thermostat connections was lost several weeks ago. Honeywell couldn't help. Netgear also couldn't figure out why my "password(E02 code) was incorrect. Honeywell sent a new thermostat. Ince again Honeywell & Netgear couldn't figure out the issue. I tried in total 3 thermostats(2 new) & two routers(1 new) with the same result. Netgear finally suggested getting a different thermostat because of compatibility problems. I followed the guidance of the original poster & removed any characters that were not a letter or a number. Voilá it worked!!!! Thanks a bunch.
