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Firmware 6.10.5 web interface broken in final release
My RN10200 had a 2tb drive die - so I replaced with two 4TB Seagate Iron Wolf NAS drives. There was a notice that a new version of the firmware was available 6.10.5 so I figured I should update this....
I was eventually able to get Firefox on my laptop to get on the the NAS web interface after doing a lot of playing around clearing caches/histories, etc. So I chose the firmware update feature in the interface to go back to the 6.10.3 version. After a reboot this seem to allow access to the NAS interface from everywhere again. So I'm not sure what the advantages might be of 6.10.5 - but the problems with the web interface seem to negate any improvements that might be in the latest version. So I'd be wary of this available update and treat the latest version as being still in beta.
The 6.10.3 inteface does keep coming up and saying that a later release (6.10.4) is available and do I want to install that. But after my experience with 6.10.5 I think I'll keep replying to ignore the optional update and stick with 6.10.3 that has been stable for a long while.
Regards,
Chuck.
Pirateguybrush wrote:I'm seeing the same issue on my RN104. Login is looping in IE, Chrome, Firefox (including private browsing). Even seeing the same thing using Firefox from my phone. Can't access the web interface to downgrade. Only app installed is Plex.
Rebooted the unit, no change.
SSH is disabled, so I can't fix it that way.
Keep trying. You may get it eventually. I finally did an OS Reinstall. Then when the WebUi starts to come up to Overview, click on System before it shows the installed apps. Took a couple of trys before it worked. Also am not sure the OS Reinstall accomplished anything. You'll want to have an image of 6.10.4 firmware ready to manually install.
Oops: should has written Settings, not System
Then when the WebUi starts to come up to Overview, click on System before it shows the installed apps.
In another thread on this issue, another user said something that suggested that the time on the NAS being wrong my have an effect. On a unit where you did finally get through, is there any indication in the log that the timestamp at boot is wrong, like maybe the battery is dead?
Sandshark wrote:In another thread on this issue, another user said something that suggested that the time on the NAS being wrong my have an effect. On a unit where you did finally get through, is there any indication in the log that the timestamp at boot is wrong, like maybe the battery is dead?
Nothing in the log to suggest a timestamp issue. ReadyNAS time is correct
I performed the OS reinstall via the boot menu, and now I'm locked out of the admin account.
I've cleared credentials from credential manager, and taken everything off the network that could be pushing the old credentials, but I'm still seeing this error after waiting 30 minutes. Performed another OS reinstall for good measure, and no change. Still locked out.
If I don't have any success with this though, would the USB recovery tool documented here be a suitable next step?
https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
I'm a decent sysadmin, so confident in following the process - but the documentation is unclear whether or not USB recovery will lead to data loss (if it performs as planned)
Pirateguybrush wrote:
I performed the OS reinstall via the boot menu, and now I'm locked out of the admin account.
The OS reinstall changes the admin password back to password.
The credentials manager wouldn't be applying the credentials, but the browser itself might be. Try logging in from an incognito/private browser window, and see if that helps.
I was using a private browser, so I don't think that was the issue. It let me in after leaving it overnight though, and I was able to downgrade again.
Thanks for your assistance. Netgear need to pull this release until they've completed further testing.
I updated the firmware on two RN102s to 6.10.5. Installed applications are SMB Plus and VPN Server. Both devices repeat the WEB interface reboot after installation in an infinite loop. I have tried logging in with Chrome, Mozilla, Edge, Opera browsers, same result. Finally, with Edge, I clicked on the Settings tab as soon as possible after logging in and in the window that popped up, I disabled automatic updates and performed a manual firmware rollback to 6.10.4. Both units are working flawlessly, waiting for the new, corrected version. https://kb.netgear.com/000062588/ReadyNAS-OS-6-Software-Version-6-10-4
- Glad it helped! I have decided that version 6.10.4 works well for I need so I will not continue to update the firmware any more.
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