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Forum Discussion
FTP wont start
hi all, 1st post apologies if i'm not putting everything which I need to add. I've had my ReadyNAS Duo since the dawn of day and always seem to be getting a problem with FTP setup. For some r...
Sounds like you can access the unit, so that means you could get the data off, i.e. do backup?
Do you have command line access via ssh?
More basically, what's the reason behind using FTP - not being critical, just curious?
hi tony, i allow a few friends [users] to access the NAS over the tinterweb to store files, photos etc.
i havent installed anything for SSH access but if oyu can run me thorough it I don't mind.
tagteam3283 wrote:
i allow a few friends [users] to access the NAS over the tinterweb to store files, photos etc.
That's helpful actually. General guidance on this: Restrict the range of passive ports in the NAS (4x the number of expected simultaneous users is usually a good number), and make sure the full range of of allowed passive ports is forwarded in your router. If this isn't quite right, your failures might actually be due to connectivity, and not the NAS FTP server. Best practice is for passive ports to be in the range 49152-65535 (this are reserved for private use). Other ranges usually work though.
If masquerading is currently not configured on the duo, then you should also be able to connect using FTP from your local network. If that's the case, then perhaps the next time it fails you should try accessing it locally, and see if you get the same symptoms.
i only have 2 users including myself set up at the moment. The FTP port is set between those ranges already. The router is only forwarding the posts I am specifying in the NAS settings.
What is odd is that if I randomly tick and chjange th eport settings and apply then the service activates and when I check for th eport being open then it works. then when I disabled then enable again, I get the errors again!
If your duo is running 4.1.x firmware then it certainly is a v1. OS reinstall instructions are in the hardware manual - pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
On your NAS that will reset the admin password to netgear1, and reset the network interface to use DHCP. Generally it won't harm data - but I do recommend backing up your NAS before you do it. FWIW, I think an OS reinstall is unlikely to solve your problem, but it is possible that it will.
Once you have a data backup, I suggest downloading the NAS logs (zip file) from the web UI. Look at the first line in disk_usage.log - that will tell you how full the OS partition is. Normally it should be about 20% full. If it's very full, there can be a lot of issues (including loss of connectivity and failing services).
Note that if the OS partition is filling, then downloading the logs might fill it completely (and brick the NAS). Support can fix that for you remotely - but it's best to avoid it. That's why I am recommending downloading the files after you've made a backup. There's a similar risk with the OS reinstall.
Like aks I am interested in more details on how you are using FTP. Is this for local access, or remote? Are you using it generally, or just with a specific device?
thanks, it wil be used remotely, not locally. as mentioned the users/ freidns acess the NAS over the internet using filezila to store their personal files, like a could service per say.
If I clear ther logs - will that help at all?
disk_usage
Filesystem Size Used Avail Use% Mounted on
/dev/hde1 2.0G 538M 1.5G 28% /
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