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FTP wont start
hi all, 1st post apologies if i'm not putting everything which I need to add. I've had my ReadyNAS Duo since the dawn of day and always seem to be getting a problem with FTP setup. For some r...
Sounds like you can access the unit, so that means you could get the data off, i.e. do backup?
Do you have command line access via ssh?
More basically, what's the reason behind using FTP - not being critical, just curious?
If your duo is running 4.1.x firmware then it certainly is a v1. OS reinstall instructions are in the hardware manual - pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
On your NAS that will reset the admin password to netgear1, and reset the network interface to use DHCP. Generally it won't harm data - but I do recommend backing up your NAS before you do it. FWIW, I think an OS reinstall is unlikely to solve your problem, but it is possible that it will.
Once you have a data backup, I suggest downloading the NAS logs (zip file) from the web UI. Look at the first line in disk_usage.log - that will tell you how full the OS partition is. Normally it should be about 20% full. If it's very full, there can be a lot of issues (including loss of connectivity and failing services).
Note that if the OS partition is filling, then downloading the logs might fill it completely (and brick the NAS). Support can fix that for you remotely - but it's best to avoid it. That's why I am recommending downloading the files after you've made a backup. There's a similar risk with the OS reinstall.
Like aks I am interested in more details on how you are using FTP. Is this for local access, or remote? Are you using it generally, or just with a specific device?
thanks, it wil be used remotely, not locally. as mentioned the users/ freidns acess the NAS over the internet using filezila to store their personal files, like a could service per say.
If I clear ther logs - will that help at all?
disk_usage
Filesystem Size Used Avail Use% Mounted on
/dev/hde1 2.0G 538M 1.5G 28% /
tagteam3283 wrote:
... using filezila to store their
FileZilla doesn't require masquerading, so if you are using that you can turn it off.
I'm recommending testing it locally when your friends run into issues, because that will confirm that the problem is actually with the NAS FTP service, and not something else on the internet path.
tagteam3283 wrote:
/dev/hde1 2.0G 538M 1.5G 28% /Thx. That's plenty of space, so the OS partition is not full.
What firmware is the NAS running?
sparc 4.1.16
after fiddling about as mentinoed above, turning the tick box on/off saving and changing ports iI eventually got it going but then when i stop it to then restart it again it fails again.
I've turn masq off [left the field blank].
that is how I test, I use their login details in my Filezilla which works fine once the service is operating. When this is working they user has no issues connecting externally. The only time everyone has issues is when the FTP service stops.
Is there anywheer in the logs where is wil show why the FTP erro occirs? I only see FTP connection attmpts in the FTP log file.
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