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Forum Discussion
MB8970787869876
Jun 26, 2021Aspirant
Help Needed: ReadyNas 426 Won't Shutdown / Admin Page Unresponsive
My ReadyNas 426 auto updated to 6.10.5, and now the admin page is unresponsive, and when I tried to shut it down using the power button, it's stuck with the LEDs saying "Powering off Goodbye". But it's been stuck like this for at least 5 hours.
I can access the files / folders from computers on my home network, but I cannot log into the device
Netgear RAIDar finds it with no problem. But:
- Status shows Healthy
- Diagnostics doesn't report any issues
- Admin Page button just launches the stuck admin page in a browser - I've tried logging in using Firefox, Chrome, and Safari, and purging cache and cookies, and nothing works
- Restart button doesn't work
Any suggestions short of pulling the power chord? If I do need to pull the power chord, any suggestions to do the least amount of damage?
1 Reply
- MB8970787869876Aspirant
So I bit the bullet and hard reset my ReadyNas. It's now going through syncing, but at least the admin page is responsive. So crossing my fingers.
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