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Forum Discussion
manngo
Dec 21, 2018Aspirant
How do I actually get Chat support?
I have recently purchased and registered a ReadyNAS RN212.
I am trying to connect to Chat to ask a question regarding setting up.
Please note that I have located and downloaded manuals, search ev...
StephenB
Dec 22, 2018Guru - Experienced User
I posted this in another forum area: https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/LED-blinking-Continuously-blinking-White/m-p/1670272#M27835
It was focussed on warranty replacement, but it also shows the "chat with us" link on the last screenshot.
manngo
Dec 22, 2018Aspirant
Thanks for your answer.
After I click on the Contact Support button, I get a blank page:
- StephenBDec 23, 2018Guru - Experienced User
Maybe try emailing customer.service@netgear.com, and include a link to this thread.
Response might be delayed, since the holidays have begun.
- Marc_VDec 23, 2018NETGEAR Employee Retired
Hi manngo
Welcome to the Community!
Is this also the case if you use a different web browser? Also, the contents load slower than usual have you tried waiting for a few seconds to a minute?
If this is still happening kindly PM me your contact details and device info so we can try for Support to contact you.
Regards
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