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Forum Discussion
mrumsam
Jan 13, 2016Aspirant
How do I change backup alert password for ReadyNAS Replicate #26317585
My boss recently set up ReadyNAS Replicate so that backup alerts are sent to his email address.
We need to change this address but we cannot find where we would do this.
Please help!!
- Jan 13, 2016
Hello mrumsam,
Welcome to the community!
Is that the same email address he uses to login to https://replicate.readynas.com/? If so, then you can modify this at https://remote.readynas.com/, login then click View Profile, this will give you an option to change some info.
Regards,
JennC
Jan 13, 2016NETGEAR Employee Retired
Hello mrumsam,
Welcome to the community!
Is that the same email address he uses to login to https://replicate.readynas.com/? If so, then you can modify this at https://remote.readynas.com/, login then click View Profile, this will give you an option to change some info.
Regards,
- mrumsamJan 13, 2016Aspirant
Hi JennC,
Thanks for your reply!
We log into https://replicate.readynas.com/ using an account which we created under the "Cloud" tab on te ReadyNAS device. This used the old email address so I updated it by going to https://remote.readynas.com/ but it continues to go to the previous email address, I cannot find anywshere else to update this.
Could it be a delay in the details updating or maybe I need to reboot the device for this change to take effect?
- mrumsamJan 13, 2016Aspirant
Hi JennC,
Thanks for your reply!
I changed the email address asociated with the ReadyNAS Replicate account in https://remote.readynas.com/ but the email alerts continue to go to the old address. Is this the only place I need to go to change this email address?
Do you think it could just take time for this change to take effect or would a reboot of the ReadyNAS device help?
I recently updated both ReadyNAS devices to firmware version 6.4.1 but it still hasn't updated.
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