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Solved
Readynas Replicate
After migrating my ReadyCloud account to a MyNETGEAR.com account i can't log in to the Readynas replicate page. My ReadyCloud works ok after migrating but when i try to log in to my replicate setting nothing happens. Why? What am I doing wrog? The backups work ok as I get emails confirming that.
Regards
Jan
Hi 55north, MugiMuc, ReneC,
You need to use your old account (the one that you use to login before) which isn't the migrated ReadyCLOUD / My NETGEAR account.
Kind regards,
BrianL
NETGEAR Community Team
7 Replies
Replies have been turned off for this discussion
The same here! I can't log into my Remplicate or Remote account. This is a real problem. Is there any solution. I urgently need access to my Replicate account
Thomas
Same problem here with Replicate!
I also have the problem that my local NAS shows offline in ReadyCLOUD (while I am able to access with windows explorer) and I can't see my remote NAS at all.
Hi 55north, MugiMuc, ReneC,
You need to use your old account (the one that you use to login before) which isn't the migrated ReadyCLOUD / My NETGEAR account.
Kind regards,
BrianL
NETGEAR Community Team
If your ReadyNAS Remote ID (which is used to login to ReadyNAS Remote and Replicate) was used to login to a ReadyCLOUD account, and then you upgraded it to a NETGEAR account, try your NETGEAR account password with your Remote ID to login to Replicate.
SOLUTION:
Thank you, this did the trick.
Important: As "Remote ID" use the old ID (not the ReadyCloud email address) you always used to login to replicate. For the password use the READYCLOUD password. The same password you used for the migration with READYCLOUD.
Thomas
Thank you all for helping me !!!
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