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Forum Discussion
_frantic_
May 19, 2016Aspirant
Using ReadyNAS Replicate with OS 6.5.0
I am using Replicate to backup from my RN312 to a RN104.
Both devices have been upgraded from latest 6.4 to 6.5.0.
I am not able to get Replicate working again.
Is there some documentation?
Problems so far:
- on the Cloud tab, I remember there was something like "Remote". Can't find it anymore.
- instead, I tried to set up ReadyCloud. Is that the right way?
- ip v4 no longer works for my installation. I have to use ip v6 on both devices. Otherwise they are not able to connect to ReadyCloud. Strange. I can not go back to v4, really?
- I can no longer login on the webbage replicate.readynas.com. The login page asks for a Remote ID. Is that new? I have a Replicate username / password, but it no longer works since yesterday or so. Also, it is not possible to log in with MyNetgear credentials.
Did I overlook something...
Best regards, Martin
Hi _frantic_,
Since you've performed FD, wait for the resync process to complete then add 8.8.8.8 DNS in the active NIC of your system. Once this is done, try to login again your old ReadyNAS Remote/Replicate ID credentials and see if it will accept it.
Kind regards,
BrianL
NETGEAR Community Team
13 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
Replicate still uses the Remote accounts.
Are you sure you haven't forgotten the password?
- kohdeeNETGEAR Expert
1) We got rid of Remote in 6.5.0.
2) Replicate has always used Remote IDs and not ReadyCLOUD or NETGEAR accounts.
3) ReadyCLOUD and Replicate are only IPv4 service.
4) If you at some point you logged into ReadyCLOUD, and then you recently upgraded your ReadyCLOUD account to a NETGEAR account, try your NETGEAR account password with the Replicate account on replicate.readynas.com- _frantic_Aspirant
Thanks for those infos.
1) I am trying to understand: since 6.5, I have to activate ReadyCLOUD on my devices instead of ReadyNAS Remote. ReadyCLOUD uses MyNetgear credentials. The service seems to know about a connection between my MyNetgear account and my ReadyNAS Replicate ID, correct?
4) strange, but you were right: login to replicate.readynas.com does work with my Replicate User (Replicate ID) + password from MyNetgear account.
Backup jobs do not work. Both schedules and manually started.
Example error message:
[2016-05-20 16:45:37] [Error] Connect error code: -501 [2016-05-20 16:45:37] [Error] Please check network connection between devices
I can see both devices on replicate.readynas.com / views / network.
They are on the same network, same switch.
Perhaps a problem with the service (?).
"wait and see" might be a good idea.
- kohdeeNETGEAR Expert
_frantic_ wrote:
Thanks for those infos.
1) I am trying to understand: since 6.5, I have to activate ReadyCLOUD on my devices instead of ReadyNAS Remote. ReadyCLOUD uses MyNetgear credentials. The service seems to know about a connection between my MyNetgear account and my ReadyNAS Replicate ID, correct?
4) strange, but you were right: login to replicate.readynas.com does work with my Replicate User (Replicate ID) + password from MyNetgear account.
Backup jobs do not work. Both schedules and manually started.
Example error message:
[2016-05-20 16:45:37] [Error] Connect error code: -501 [2016-05-20 16:45:37] [Error] Please check network connection between devices
I can see both devices on replicate.readynas.com / views / network.
They are on the same network, same switch.
Perhaps a problem with the service (?).
"wait and see" might be a good idea.
1&4) ReadyNAS Remote functionality rolled into ReadyCLOUD. For RAIDiator devices and OS 6 devices before 6.5.0, you can continue to use Remote client, but for OS 6.5.0, you should be on ReadyCLOUD client. ReadyCLOUD and ReadyNAS Remote are not compatible with each other so you cannot install and run at the same time. For whatever reason, MyNETGEAR updates the ReadyNAS Remote ID + ReadyCLOUD password to match the MyNETGEAR account.
Regarding your backup jobs failing, it could be as simple as restarting both devices. Otherwise, is it doing a local LAN connection or trying to use P2P?
- _frantic_Aspirant
kohdee wrote:3) ReadyCLOUD and Replicate are only IPv4 service.
The strange thing is: ReadyCLOUD and Replicate will not work at all on my devices, when IPv6 is disabled. I get messages Offline and Services Offline:
Anyway: even with IPv6 enabled, Replicate still does not work from my main RN312 to the backup device RN104. (It does work in reverse direction.)
From this point on I do not know what to do other than factory resetting the RN104.
I will also try to avoid IPv6 from now on.
My suspicion is, that the use of IPv6 was not a good idea at all.
I activated IPv6 in addition to IPv4 in 6.4.0. Seems to be nonreversible from the beginning on (for me as a Replicate user).
- Boston_RobAspirant
Reimaged my NAS and it works again. (factory reset)
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