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Forum Discussion
_frantic_
May 19, 2016Aspirant
Using ReadyNAS Replicate with OS 6.5.0
I am using Replicate to backup from my RN312 to a RN104. Both devices have been upgraded from latest 6.4 to 6.5.0. I am not able to get Replicate working again. Is there some documentation? ...
- Aug 03, 2016
Hi _frantic_,
Since you've performed FD, wait for the resync process to complete then add 8.8.8.8 DNS in the active NIC of your system. Once this is done, try to login again your old ReadyNAS Remote/Replicate ID credentials and see if it will accept it.
Kind regards,
BrianL
NETGEAR Community Team
kohdee
May 19, 2016NETGEAR Expert
1) We got rid of Remote in 6.5.0.
2) Replicate has always used Remote IDs and not ReadyCLOUD or NETGEAR accounts.
3) ReadyCLOUD and Replicate are only IPv4 service.
4) If you at some point you logged into ReadyCLOUD, and then you recently upgraded your ReadyCLOUD account to a NETGEAR account, try your NETGEAR account password with the Replicate account on replicate.readynas.com
_frantic_
May 20, 2016Aspirant
Thanks for those infos.
1) I am trying to understand: since 6.5, I have to activate ReadyCLOUD on my devices instead of ReadyNAS Remote. ReadyCLOUD uses MyNetgear credentials. The service seems to know about a connection between my MyNetgear account and my ReadyNAS Replicate ID, correct?
4) strange, but you were right: login to replicate.readynas.com does work with my Replicate User (Replicate ID) + password from MyNetgear account.
Backup jobs do not work. Both schedules and manually started.
Example error message:
[2016-05-20 16:45:37] [Error] Connect error code: -501 [2016-05-20 16:45:37] [Error] Please check network connection between devices
I can see both devices on replicate.readynas.com / views / network.
They are on the same network, same switch.
Perhaps a problem with the service (?).
"wait and see" might be a good idea.
- kohdeeMay 20, 2016NETGEAR Expert
_frantic_ wrote:
Thanks for those infos.
1) I am trying to understand: since 6.5, I have to activate ReadyCLOUD on my devices instead of ReadyNAS Remote. ReadyCLOUD uses MyNetgear credentials. The service seems to know about a connection between my MyNetgear account and my ReadyNAS Replicate ID, correct?
4) strange, but you were right: login to replicate.readynas.com does work with my Replicate User (Replicate ID) + password from MyNetgear account.
Backup jobs do not work. Both schedules and manually started.
Example error message:
[2016-05-20 16:45:37] [Error] Connect error code: -501 [2016-05-20 16:45:37] [Error] Please check network connection between devices
I can see both devices on replicate.readynas.com / views / network.
They are on the same network, same switch.
Perhaps a problem with the service (?).
"wait and see" might be a good idea.
1&4) ReadyNAS Remote functionality rolled into ReadyCLOUD. For RAIDiator devices and OS 6 devices before 6.5.0, you can continue to use Remote client, but for OS 6.5.0, you should be on ReadyCLOUD client. ReadyCLOUD and ReadyNAS Remote are not compatible with each other so you cannot install and run at the same time. For whatever reason, MyNETGEAR updates the ReadyNAS Remote ID + ReadyCLOUD password to match the MyNETGEAR account.
Regarding your backup jobs failing, it could be as simple as restarting both devices. Otherwise, is it doing a local LAN connection or trying to use P2P?
- _frantic_May 21, 2016Aspirant
kohdee wrote:
1&4) ReadyNAS Remote functionality rolled into ReadyCLOUD.I have never used ReadyCLOUD in the past and I have no plans to do so.
I activated it for the first time ever because Replicate would not work without it.
Can I use Replicate while ReadyCLOUD is in OFF state? Seems to be possible.
Can I remove my devices from ReadyCLOUD and still use Replicate?
kohdee wrote:Regarding your backup jobs failing, it could be as simple as restarting both devices. Otherwise, is it doing a local LAN connection or trying to use P2P?
Rebooting did not help:
[2016-05-21 14:27:22] [Info] p2p connect to nas-6D-EE-EA_*** in *** network [2016-05-21 14:27:22] [Error] Unable to connect to nas-6D-EE-EA_*** [2016-05-21 14:27:22] [Error] Connect error code: -501 [2016-05-21 14:27:22] [Error] Please check network connection between devices
I have set up an extra ourly schedule for testing. Still hoping this will get fixed on the backend service.
- _frantic_May 23, 2016Aspirant
I added another test job. Same devices, opposite direction.
Good news: works fine.
Details:
[2016-05-23 19:29:31] [Info] Replicate version: 1.3.0 build R2 [2016-05-23 19:29:31] [Info] Starting backup job "Testjob RN104 - RN312" [2016-05-23 19:29:31] [Info] Create target folder: /data/Backup/Testjob RN104 - RN312 [2016-05-23 19:29:31] [Info] Locking target folder: /data/Backup/Testjob RN104 - RN312 [2016-05-23 19:29:32] [Info] Making full backup [2016-05-23 19:29:32] [Info] p2p connect to nas-34-DD-BC_*** in *** network [2016-05-23 19:29:37] [Info] Connection method: 2 [2016-05-23 19:29:37] [Info] LAN connection available [2016-05-23 19:29:37] [Info] Get LAN credentials [2016-05-23 19:29:37] [Info] Sending task to source device [2016-05-23 19:29:39] [Info] Awaiting task report [2016-05-23 19:29:43] [Info] Received success report [2016-05-23 19:29:43] [Info] Using LAN connection [2016-05-23 19:29:43] [Info] Initializing source device [2016-05-23 19:29:43] [Info] Sending task to source device [2016-05-23 19:29:45] [Info] Awaiting task report [2016-05-23 19:29:48] [Info] Received success report [2016-05-23 19:29:48] [Info] Device initialization finished [2016-05-23 19:29:48] [Info] Copy in progress [2016-05-23 19:29:58] [Info] Copy finished [2016-05-23 19:29:58] [Info] Rotate backups (5) [2016-05-23 19:29:58] [Info] Deinitialize source device [2016-05-23 19:29:58] [Info] Sending task to source device [2016-05-23 19:30:00] [Info] Awaiting task report [2016-05-23 19:30:03] [Info] Received success report [2016-05-23 19:30:03] [Info] Device deinitialization finished [2016-05-23 19:30:03] [Info] p2p disconnect with nas-34-DD-BC_*** in *** network [2016-05-23 19:30:04] [Info] Unlock target folder: /data/Backup/Testjob RN104 - RN312 [2016-05-23 19:30:04] [Info] Job finished
Can I do anything to get my original jobs running again / should I wait some more days?
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