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Forum Discussion
HP Officejet 8500 "network filling" ready NAS Duo problem.
Hello,
I got the above OfficeJet 8500, everything ...accept the "network filling" or scanning to the network folder works fine. Every time, I am trying to scan to network folder the printer creates partial .PDF document about 17KB of size but never saves it in full, instead the printer hangs and needs to be restarted. I can save the same document if I scan it through PC HP Solution Center (of course I need to be sitting behind the PC :slap: ) , but that defeats the purpose of the function button on the printer itself (Network filling), which would be pretty otherwise, but unfortunately that is not the case.
And after struggling and calling HP and getting theirs number "1" Indian/Philippines customer service on the phone which called me every time we scheduled call back (right, nobody called me, don't be mistaken :lol: ) I started thinking ....maybe it could be Netgear's Ready NAS itself. So I read theirs forums and bingo, I found few topics about the network scanning problem same which I have. And was deeply wondering if there are or will be any fixes/updates or addons to solve this issue. I have the latest version of Radiator 4.15, in cas someone would wonder if I done the updates. The share folder on Ready NAS I created has public access, I got no firewall, windows XP built one, also my OS is Windows XP Pro. If anyone want more details I will be more then happy to provide them.
Don't get me wrong, I am very happy with both the HP printer and Ready NAS Duo made by Netgear....if only tha "network scanning" could work :lol:
Thank you very much for comments or suggestions, both will be greatly appreciated.
Best regards, Peter.
I got the above OfficeJet 8500, everything ...accept the "network filling" or scanning to the network folder works fine. Every time, I am trying to scan to network folder the printer creates partial .PDF document about 17KB of size but never saves it in full, instead the printer hangs and needs to be restarted. I can save the same document if I scan it through PC HP Solution Center (of course I need to be sitting behind the PC :slap: ) , but that defeats the purpose of the function button on the printer itself (Network filling), which would be pretty otherwise, but unfortunately that is not the case.
And after struggling and calling HP and getting theirs number "1" Indian/Philippines customer service on the phone which called me every time we scheduled call back (right, nobody called me, don't be mistaken :lol: ) I started thinking ....maybe it could be Netgear's Ready NAS itself. So I read theirs forums and bingo, I found few topics about the network scanning problem same which I have. And was deeply wondering if there are or will be any fixes/updates or addons to solve this issue. I have the latest version of Radiator 4.15, in cas someone would wonder if I done the updates. The share folder on Ready NAS I created has public access, I got no firewall, windows XP built one, also my OS is Windows XP Pro. If anyone want more details I will be more then happy to provide them.
Don't get me wrong, I am very happy with both the HP printer and Ready NAS Duo made by Netgear....if only tha "network scanning" could work :lol:
Thank you very much for comments or suggestions, both will be greatly appreciated.
Best regards, Peter.
13 Replies
Replies have been turned off for this discussion
- Have you mapped the share you are using to a Windows drive letter and tried then scanning to that drive letter?
Of course the PC would still have to be on and you would be sending the scan to the "PC" except that the PC drive X would be the NAS share.
I have all my shares mapped to drive letters as it is easier to tell Excell to save to :"O\data\pfin" than to "\\NAS2\Oper\data\pfin" - As I said, if I want to send it from the 8500 printer to the my PC it works just fine. BUT THAT'S NOT WHAT I WANT !!!
I really want to send (scanned output) from the 8500 printer to a networked drive. I don't want the PC to have to be on all the time.
Regards. - For those who found this thread, there is a more extensive and up-to-date thread (which does mention the Officejet 8500, despite the topic title) here: http://www.readynas.com/forum/viewtopic.php?f=23&t=7809.
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