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Forum Discussion
Incompatibility with windows server 2012 r2
Good afternoon
The issue I am currently experiencing is between a readyNAS 102 and a HP proliant server running windows server 2012 r2
The problem has started occuring around 4 days ago, and whenever you try to connect to the NAS through the web interface, the server suddenly powers off and reboots with no readily available reason other than a critical error in the event log stating the server unexpectedly lost power. The server is connected to a working UPS. We have tried this with multiple internet browsers on the server with no success, browsing to the NAS using a windows 7 machine works fine however.
Does anyone have any suggestions on how to resolve this?
The issue I am currently experiencing is between a readyNAS 102 and a HP proliant server running windows server 2012 r2
The problem has started occuring around 4 days ago, and whenever you try to connect to the NAS through the web interface, the server suddenly powers off and reboots with no readily available reason other than a critical error in the event log stating the server unexpectedly lost power. The server is connected to a working UPS. We have tried this with multiple internet browsers on the server with no success, browsing to the NAS using a windows 7 machine works fine however.
Does anyone have any suggestions on how to resolve this?
3 Replies
- Your problem is honestly quite strange.
You can rule in/out the network by connecting a PC directly to the NAS via internet, and accessing the web UI that way.
You can rule in/out the power circuit by shutting down the NAS and relocating it so it uses a different circuit. - Good afternoon
Both the PC and the server we tried connecting to the NAS with are part of the same network, so I think we can rule that one out
As for the power circuit issue, would you be able to explain this in a bit more detail please? I am unsure if we are able to move the NAS from its current position. - Well, something is making the server shut down.
If something is wrong with the power, then conceivably when the NAS spins up, the power drops on the server (enough to either trigger the UPS or the server itself).
Even a bit more far-fetched is that something in the NAS<->PC traffic flow is somehow reaching the server, and making it misbehave.
So the obvious troubleshooting steps are to (a) remove the server from the network path or (b) move the NAS to a different power source.
You can do (a) by disconnecting the NAS from the network (doing a PC direct connect) or by just unplugging the server network connection. I was guessing that disconnecting the server would be more disruptive.
The NAS is small, surely you can move it for troubleshooting for a bit. I guess another troubleshooting test would be to unplug the server UPS from the mains, and connecting to the NAS admin page again.
BTW, I am thinking the NAS is not powered from the server's UPS. Am I wrong?
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