NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Loss of Cloud access and 18007020001 error
Hi all I have a readynas 104 iv had it runing with no issues for a while recently i upgraded my network adding in a 1g switch and im unsure if this was the problem but after thisi lost acces to t...
Hi
i have full access to the NAS via lan and admin page and can still see/controle the files on the drive i just cant get remote in and cloud access i can still edit and move most files the only ones i cant do anything to is the Home Folder, as as soon as i try and open the settings i get the error box up and that code.
did a ping test just to be sure and no issues on that.
Ok, so the only issue is with ReadyCloud?
by the looks of it yes, im unsure of what to do to fix it at current im guessing the error code dose have something to do with that issue the Server admin page for the cloud has ready cloude of and grayed out i cant click it on or off and join is fazed out as well i can edit settings but i dont see anything in them that would help with this issue
Can you send in your logs (see the Sending Logs link in my sig)?
Please check if you can enable ReadyCLOUD now. There was a corrupt config file on your system.
- hi mdgm sorry about the delay in geting back to you, i just had a look at sadly no it is still all grayed out i belive i am missing the green ticks (??) that should be at the top of the page thou, the system still apears on the network fine and the update says it has a connection not sure where to go from here Many thanks - Lobnite
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
