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Forum Discussion
praju
Sep 06, 2015Aspirant
management service is offline readynas
Hello Guys. . I have got one readynas device. WHen i was trying to connect the server i am geting management service is offline . So i am not able to do any setup here. Even i have tried ...
- Sep 07, 2015
Ah that is probably it.
ReadyNAS OS 6.2.x does not support volumes > 16TB.
If you want a volume > 16TB you should run 6.4.0 beta. I would suggest doing a factory default after the upgrade.
praju
Sep 07, 2015Aspirant
Yeah . . Its a new device . . But there is no support here . . I am in Saudi Arabia. . I am not able to get the online help from Netgear.
StephenB
Sep 07, 2015Guru - Experienced User
If there is no data loss, you can
(a) test the disks with vendor tools on a PC (seatools for seagate, lifeguard for western digital). Unformat the drives (for instance with windows disk manager) or zero them (with either of the vendor tools) while you are at it.
(b) insert one of drives (after testing) into the 2120, and see if that does the proper factory install. If it does, update the firmware to the current production level.
How many drives are you installing, and what model?
- prajuSep 07, 2015Aspirant
i have got 4 drives. 8TB .
Model no is 2120. can you tell me from the initial steps ? because i dont have any idea about it.
Regards
Praju
- StephenBSep 07, 2015Guru - Experienced User
praju wrote:
i have got 4 drives. 8TB .
what drive model? exactly? Seagate ST8000AS0002 or the Ultrastar Helium? Or something else?
If you got the Seagates, that is likely the problem right there. They are not meant for NAS, and the write speeds are extremely slow.
Model no is 2120. can you tell me from the initial steps ? because i dont have any idea about it.
Which of these steps are you finding confusing?
(a) test the disks with vendor tools on a PC (seatools for seagate, lifeguard for western digital). Unformat the drives (for instance with windows disk manager) or zero them (with either of the vendor tools) while you are at it.
(b) insert one of drives (after testing) into the 2120, and see if that does the proper factory install. If it does, update the firmware to the current production level.
Have you read the on-line manuals (hardware and software)?
- mdgm-ntgrSep 07, 2015NETGEAR Employee Retired
Ah that is probably it.
ReadyNAS OS 6.2.x does not support volumes > 16TB.
If you want a volume > 16TB you should run 6.4.0 beta. I would suggest doing a factory default after the upgrade.
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