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Forum Discussion
PelleS
Oct 28, 2017Guide
Move disks from ReadyNAS NV+ to ReadyNAS 214
My ReadyNAS NV+ is not starting up after power failure, even though I have an UPS with battery back-up. Suspect it might be the power pack? Hopefully my disks (4*2 TB) are OK, running X-RAID. Can I m...
- Nov 06, 2017
Contacted Netgear support, they were very helpful. They offered to send me a new PSU and after replacing my old one I'm up and running again! Very good support, Netgear:smileyhappy:
StephenB
Oct 28, 2017Guru - Experienced User
PelleS wrote:
My ReadyNAS NV+ is not starting up after power failure, even though I have an UPS with battery back-up. Suspect it might be the power pack?
It could be. PSU failures of course can occur at any time.
PelleS wrote:
Can I move these disks to a new ReadyNAS, such as the ReadyNAS 214, without loosing data?
You can't simply migrate the disks. Support can assist you in temporarily mounting them, so you can copy the data off. They likely will charge for that. https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6
Other options are to replace the PSU, and to attach the four drives to a PC running linux, and mount the drives manually. Most PCs can be booted with a linux Live Disk, The four drives can be attached using either SATA or SATA->USB adapters or docks.
- PelleSNov 06, 2017Guide
Contacted Netgear support, they were very helpful. They offered to send me a new PSU and after replacing my old one I'm up and running again! Very good support, Netgear:smileyhappy:
- Decker72Nov 09, 2017Aspirant
Hey. I'd love to know what country you are in. I'm in Australia and I just tried to contact customer support and was told to take it to a local electronics shop and hopefully they could do something for me. That was after being transfered on the phone 3 times. Yours sounds like a very different (and much more satisfying) encounter than mine :)
- PelleSNov 09, 2017Guide
Hi Decker72,
I live in Sweden and contacted the swedish support (had to sit in the phone for quite a while...). They were very accomodating and recommended me to try a new/refurbished PSU, which they sent me.
There are quite a few topics on both the Netgear community and YouTube about the PSU on ReadyNAS NV+, indicating that it's not an uncommon problem. You can find some helpful tips there about getting a new PSU and changing it yourself, if your support aren't willing to help. From what I gather it doesn't seem that hard to do :smileyhappy:.
Good luck!
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