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Forum Discussion
KenPC
Oct 21, 2020Aspirant
N102 Doesn't boot after adding second HDD
I have a 6TB drive inserted with my data on it. Configured with JBOD and X-RAID disabled. I have a 2TB HDD I want to insert to add to my pool of storage. When I boot up the NAS with the second HDD in...
- Oct 21, 2020
You shouldn't format the drive before inserting it, you need to unformat it. That is, remove all partitions. The NAS can get confused if it sees two boot partitions. But the fact that it's causing a reset of the NAS when hot inserted may indicate there is something actually wrong with the drive or that the NAS has insufficient power for both drives (which should not be the case, so something is wrong with the NAS. power brick., or drive).
Marc_V
Oct 21, 2020NETGEAR Employee Retired
Welcome to the Community!
Is the 2TB drive a brand new drive? It might be best to try and reformat the drive first on a PC and then try reinserting it on the NAS. Checking it for errors might be best as well/
It's possible that the NAS get stuck on booting if the drive was used on another NAS or if the drive has errors.
HTH
KenPC
Oct 21, 2020Aspirant
Also probably worth noting if it helps, The 2TB was removed from the NAS, then the NAS was reflashed using the USB recovery method so I could start from scratch.
After that, The 6TB was inserted, configured, and added my data back onto it.
Then after wiping and formatting the 2TB and trying to insert it, causes issues. But keeping the 6TB inserted only boots up fine and shows a healthy status.
- StephenBOct 21, 2020Guru - Experienced User
KenPC wrote:
Also probably worth noting if it helps, The 2TB was removed from the NAS, then the NAS was reflashed using the USB recovery method so I could start from scratch.
If the NAS was working properly, then the USB recovery wasn't needed - and it potentially can go wrong, so it's best not to use it unless it is needed.
The NAS configuration is entirely on the disks.
Are you inserting the 2 TB drive with the NAS running? If not, I suggest hot-inserting it next. If the NAS recognizes it, then click on the format control on the volume page, then create a second jbod volume.
- KenPCOct 21, 2020Aspirant
I've tried hot inserting it. causes a sudden reboot and unable to fully boot.
Pulling the power cord and inserting the drive causes the same result.
- StephenBOct 21, 2020Guru - Experienced User
KenPC wrote:
I've tried hot inserting it. causes a sudden reboot and unable to fully boot.
Maybe try
- powering down the NAS
- inserting the 6 TB drive in the second bay (leaving bay 1 empty)
- powering up the NAS
and confirm that the NAS boots with a drive in the second bay.
If that works, then I suggest testing the 2 TB drive. If you have a Windows PC, then connecting the drive to the PC (either SATA or USB adapter/dock) and using vendor tools (Lifeguard or Seatools) is best. I normally run both the full non-destructive test and the full write/erase test - sometimes failed drives will pass one, but fail the other.
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