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Forum Discussion
broad01
Feb 05, 2020Tutor
NAS 104 Locked Up
NAS has locked up. Can not access. Can not even ping. See attached photo of the display. Will not soft shutdown using power button. Any ideas?
broad01
Feb 06, 2020Tutor
Hi Mark
As I said in my post
"Can not access. Can not even ping."
Not even with RAIDar. RAIDar says no devices found.
What do you make of the message on the display? What does this tell you what problem is?
I think the only thing I can do is unplug it. How much risk is there of data loss if I do this? Surly the display message will tell you the issue and if a hard reboot will cause data loss?
Thanks
Adam
Sandshark
Feb 07, 2020Sensei
A hard reboot in this case should not cause a volume issue. Buit, you may already have a volume issue that will only become apparent after a re-boot. Re-booting in read-only mode may be prudent.
Frankly, though, what choice do you have? With no GUI or SSH access, you have no way to do anything else.
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