NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AndrewT1
May 15, 2013Aspirant
NAS 104 locking up
Hi.. I having an intermittently problem with my NAS 104 (sw 6.0.5) after a few days of operation the unit freezes , no response from the web or Power button. The only way to recover is to remove th...
StephenB
Jun 03, 2013Guru - Experienced User
Did they look at the logs?
You could escalate the support request to level 3.
Or perhaps do an RMA.
Another option is to test the disks in a PC (WDC's lifeguard program). Though you'd need to power down the NAS before you remove them.
You could escalate the support request to level 3.
Or perhaps do an RMA.
Another option is to test the disks in a PC (WDC's lifeguard program). Though you'd need to power down the NAS before you remove them.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!