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Forum Discussion
AndrewT1
May 15, 2013Aspirant
NAS 104 locking up
Hi.. I having an intermittently problem with my NAS 104 (sw 6.0.5) after a few days of operation the unit freezes , no response from the web or Power button. The only way to recover is to remove th...
mis
Dec 17, 2013Aspirant
Same problem here - have a support ticket open ( #22378897 ) they tried to close it as 'unsupported drives' first because I got the 4T version of the 3T Hitachi drives - replaced them with 5900RPM Seagates that are on the supported list.
Been insulted continually by the support person with regards to my gender.
He just told me disable bonding because of a dropped packet (one)..
Already worked out the problem is some process running wild ('top' will show you an 'every second' CPU usage - and hitting 40.7 at one point was one give away) ... Noted that when locked up the last status of running processes in top showed massive issues with IO.. but no process showing as high usage.
Disabled the Anti-Virus (real time AV) scanning and went from lockups every 2 hours to every 10-14 hours.
This morning finally worked out how to disable the DNLA server and it's been running stable since.
Also noted that no swap is ever used (now I know why - setting swappiness soon) - also noted in logs that the OOM killer is nuking just about everything when the issues occur...
Netgear support has no clue so far.. I'm staying quiet in the hope that they might get to it themselves and as such they might actually fix it (though I am not holding my breath...)
Michelle
Been insulted continually by the support person with regards to my gender.
He just told me disable bonding because of a dropped packet (one)..
Already worked out the problem is some process running wild ('top' will show you an 'every second' CPU usage - and hitting 40.7 at one point was one give away) ... Noted that when locked up the last status of running processes in top showed massive issues with IO.. but no process showing as high usage.
Disabled the Anti-Virus (real time AV) scanning and went from lockups every 2 hours to every 10-14 hours.
This morning finally worked out how to disable the DNLA server and it's been running stable since.
Also noted that no swap is ever used (now I know why - setting swappiness soon) - also noted in logs that the OOM killer is nuking just about everything when the issues occur...
Netgear support has no clue so far.. I'm staying quiet in the hope that they might get to it themselves and as such they might actually fix it (though I am not holding my breath...)
Michelle
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