NAS 104 locking up

mdgm wrote:
The next firmware 6.1.5 should have some improvements. It would be recommended to backup your data, update to 6.1.5 (once it is released), verify update is successful, do a factory default (wipes all data, settings, everything) and then restore data from backup.

Thanks for the info but that doesn't help all of us that are currently beating our heads against the wall because our systems keep crashing. Also it's pretty damn difficult to back up that much data in general (if you have a 16 TB RAID array set up, where the hell are you supposed to find 16 additional TB to store that data? Spend a few hundred bucks on hard drives just so you can update your firmware?), not to mention the horrible performance of this model. If it took me two days to transfer a Terabyte, there's no way in hell I would be able to transfer 16 TB in a reasonable amount of time. I had a hell of a time trying to back up my data which was on two separate 3 TB drives and a 1 TB drive. I first had to find room on my remaining drives that would fit as much as possible and then delete whatever else I couldn't fit just so I could put a bare drive in the NAS then begin the arduous process of transferring all of that data back to the drive it came off of.