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NAS: After normal powerup blue light flashes twice then nothing - No LAN LEDs - No HDD LEDs
NAS has been in service for for a few years. Disks have been in service for a few years. Was plugged into a UPS system, but the storm knocked power out longer than the battery lasted, so was abruptly...
That worked! I'm in. Shares and volumes look in-tact.
You sir are a f***ing genius.
netgearGive this person a promotion and a raise.
Dead serious. I've risen from the ashes.
Man, I'm about done with 2020. Not even safe working from home these days.
Re: Backup strategies, I'm assuming you had something in mind like online?
Care to offer up suggestion?
This is about 3-4 months of my life's work. I trusted it to Netgear and now glad I did. Got a bit bumpy there, and not going to lie was scared.
I want to be prepared 100% for future.
I was sure that a NAS, with UPS + Enterprise drives in RAID 1 was good enough.
I attached a screenshot here, so you can see, I don't run anything exotic on here, solely used for work, no apps.
Thanks again StephenB you saved my bacon. If you're ever in the SW corner of Ohio. Lunch is on me mate.
So, you have an UPS, but the NAS is not montitoring it so it can do a proper shut-down when the battery reaches critical charge? That elimnates a big part of what an UPS does for a NAS.
What status does RAIDar give you? What status does it give if you boot without the drives?
1) Cheap UPS, 400W. Didn't do anything like that. It's now attached to a Cyberpower 900W UPS that does.
2) Cannot be seen with the newest RAIDar app from Desktoip
3) Without drives, it boots up similar, all up until the point where the blue light flashes twice, but instead of twice it flashes once - then goes dark. No lights on front at all - fan still spins - but no lights at all.
4) Tried also with 1 HDD, then 2HDD - same result as #3
that_guy wrote:2) Cannot be seen with the newest RAIDar app from Desktoip
did you also try this with the disks removed?
If RAIDar can't see it with the disks removed, then something went wrong with the chassis.
A USB recovery might bring it back. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
Also, check the warranty status (5 years for the original purchaser).
that_guy wrote:
I have lots of data on these drives I would like to preserve, and find it almost impossible that both drives died in tandem.
While it seems impossible, we have seen it here. One aspect is that often users don't realize one of their drives had failed earlier.
I do suggest connecting them to a Windows PC (USB adapter/dock or SATA) and testing them with Seatools.
If you purchase (or get an RMA) of an x86 ReadyNAS you can directly migrate the disks.
There are also beta versions of mdadm and btrfs available for Windows that you could try - they should give you access to the files.
Thank you!
I am going to try all these recommendations right now, I just wanted you to know that I saw this and am acknowledging it.
I will update my status when these three things have been accomplished.
1) RAIDar without disk detection
2) USB Recovery Tool
3) Try and hook to a computer with my SATA Dock
4) Check registration status on warrany. Yes, this was purchased new. I am the original owner. Disks were purchased separately (was not preloaded) I bought just the chassis.
My drives have a 10yr warranty. I just hope the data isn't gone. Being their enterprise-class, I doubt it's disk failure. I think this chassis is toast but will give all this a shot.
I also have another NAS, but I can't introduce them to that since it will format the disks. It's a much newer ASUSTor AS5304T 4-Bay.
Currently it has 4x 10TB Seagate Ironwolf Pro's in it. This Netgear was my project NAS for work, the ASUSTor is more of a family media sharing device.
that_guy wrote:
My drives have a 10yr warranty. I just hope the data isn't gone. Being their enterprise-class, I doubt it's disk failure.While enterprise drives are designed for higher workloads, that doesn't mean they don't fail. I'm not saying that it's the mostly likely failure - just that it does need to be ruled out.
Unexpected shutdowns can result in an out-of-sync array (due to lost disk writes). But RAID-1 is less subject to that problem than other RAID modes, so if the disks are ok the odds of data loss should be slight. You might consider putting a backup plan in place for the NAS when you get everything back (also for the Asus). RAID isn't enough to protect the data.
BTW, Seagate warranty on your drives is normally 5 years, not 10. You can check the warranty status yourself here: https://www.seagate.com/support/warranty-and-replacements/ You will need the serial numbers.
that_guy wrote:
I think this chassis is toast but will give all this a shot.
It sounds more like the chassis to me also (or maybe the power brick).
However, an unplanned shutdown won't normally damage the NAS chassis. A power surge could do that - and if it did, it might have damaged both the disks and the chassis.
Step #2 worked! A USB recovery might bring it back. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
I followed the directions to a "T" and it worked flawlesssly. Back up, solid blue light - both lights on HDD1 and HDD2 and CAN SEE it now in RAIDar. The "outage" might have corrupted the OS previously. It is now hooked to a much more advanced UPS system.
Checking work on here now as we speak to see if all shares are "in-tact"
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