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Forum Discussion
that_guy
Jul 21, 2020Aspirant
NAS: After normal powerup blue light flashes twice then nothing - No LAN LEDs - No HDD LEDs
NAS has been in service for for a few years. Disks have been in service for a few years. Was plugged into a UPS system, but the storm knocked power out longer than the battery lasted, so was abruptly...
- Jul 22, 2020
That worked! I'm in. Shares and volumes look in-tact.
You sir are a f***ing genius.
netgearGive this person a promotion and a raise.
Dead serious. I've risen from the ashes.
Man, I'm about done with 2020. Not even safe working from home these days.
Re: Backup strategies, I'm assuming you had something in mind like online?
Care to offer up suggestion?
This is about 3-4 months of my life's work. I trusted it to Netgear and now glad I did. Got a bit bumpy there, and not going to lie was scared.
I want to be prepared 100% for future.
I was sure that a NAS, with UPS + Enterprise drives in RAID 1 was good enough.
I attached a screenshot here, so you can see, I don't run anything exotic on here, solely used for work, no apps.
Thanks again StephenB you saved my bacon. If you're ever in the SW corner of Ohio. Lunch is on me mate.
StephenB
Jul 22, 2020Guru - Experienced User
that_guy wrote:2) Cannot be seen with the newest RAIDar app from Desktoip
did you also try this with the disks removed?
If RAIDar can't see it with the disks removed, then something went wrong with the chassis.
A USB recovery might bring it back. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
Also, check the warranty status (5 years for the original purchaser).
that_guy wrote:
I have lots of data on these drives I would like to preserve, and find it almost impossible that both drives died in tandem.
While it seems impossible, we have seen it here. One aspect is that often users don't realize one of their drives had failed earlier.
I do suggest connecting them to a Windows PC (USB adapter/dock or SATA) and testing them with Seatools.
If you purchase (or get an RMA) of an x86 ReadyNAS you can directly migrate the disks.
There are also beta versions of mdadm and btrfs available for Windows that you could try - they should give you access to the files.
that_guy
Jul 22, 2020Aspirant
Thank you!
I am going to try all these recommendations right now, I just wanted you to know that I saw this and am acknowledging it.
I will update my status when these three things have been accomplished.
1) RAIDar without disk detection
2) USB Recovery Tool
3) Try and hook to a computer with my SATA Dock
4) Check registration status on warrany. Yes, this was purchased new. I am the original owner. Disks were purchased separately (was not preloaded) I bought just the chassis.
My drives have a 10yr warranty. I just hope the data isn't gone. Being their enterprise-class, I doubt it's disk failure. I think this chassis is toast but will give all this a shot.
I also have another NAS, but I can't introduce them to that since it will format the disks. It's a much newer ASUSTor AS5304T 4-Bay.
Currently it has 4x 10TB Seagate Ironwolf Pro's in it. This Netgear was my project NAS for work, the ASUSTor is more of a family media sharing device.
- StephenBJul 22, 2020Guru - Experienced User
that_guy wrote:
My drives have a 10yr warranty. I just hope the data isn't gone. Being their enterprise-class, I doubt it's disk failure.While enterprise drives are designed for higher workloads, that doesn't mean they don't fail. I'm not saying that it's the mostly likely failure - just that it does need to be ruled out.
Unexpected shutdowns can result in an out-of-sync array (due to lost disk writes). But RAID-1 is less subject to that problem than other RAID modes, so if the disks are ok the odds of data loss should be slight. You might consider putting a backup plan in place for the NAS when you get everything back (also for the Asus). RAID isn't enough to protect the data.
BTW, Seagate warranty on your drives is normally 5 years, not 10. You can check the warranty status yourself here: https://www.seagate.com/support/warranty-and-replacements/ You will need the serial numbers.
that_guy wrote:
I think this chassis is toast but will give all this a shot.
It sounds more like the chassis to me also (or maybe the power brick).
However, an unplanned shutdown won't normally damage the NAS chassis. A power surge could do that - and if it did, it might have damaged both the disks and the chassis.
- that_guyJul 22, 2020Aspirant
Having problems with credentials now logging in through RADar
Web Browser
Or SMB over network seeing the unit by it's old name
I've tried the password I've used for months (not working)
I Googled the "deafult password" for Netgear ReadyNAS units, it's "supposed to be" -- password (doesn't work)
I've tried recovering my password in the browser window after clicking cancel, entering my email address (registered to product) and answering my private question but all I get is a spinning blue wheel. (Never gets past this wheel, and never receive an email)
The recovery question even being case sensitive is a name, so it would always be a capital letter.
Other ideas for this part or a different default password than "password" ?
UPDATE: Added a screenshot of blue wheel (blacked out sensitive data)- StephenBJul 22, 2020Guru - Experienced User
When you did the USB recovery, did you use the firmware currently on the NAS, or did you use something old?
that_guy wrote:
Other ideas for this part or a different default password than "password" ?You can try an OS reinstall from the front panel. See pages 65-67 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
That will reset the password back to password.
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