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Forum Discussion
JimS-CLT
Jul 19, 2025Aspirant
Nothing will connect to my Satellite
My house is a conundrum, but still....
I have a satellite (the only satellite) installed about 50 feet indoors from my router, hung on a wall with the official wall hanging bracket. It's connected to the router and says it's "good".
I have two SSID's set up, "7034895325" is my IOT network, password protected, and it's set to only use 2.4ghz.
Main network, let's call it "shaffer7" is also password protected all as shown here:
NO devices connect to my satellite. There are several devices within 10 feet of the satellite, and a number closer to the satellite than to the router. Even my phone doesn't connect to the satellite, despite weak signal from the router (iphone 16 pro)....
My house had 56 devices.... Most are IOT.
I've power cycled some devices... No joy. I've power cycled the satellite... No Joy.
Actually your not up to date on FW. There is one more recent FW avialble for the RBR and RBS here:
Orbi Firmware Releases | NETGEAR Communities
New - RBE770 / RBE771 Firmware Version 10.5.19.5 Released
I recommend updating the RBS first then RBR lastly.
Follow this on how to apply the FW manually:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
10 Replies
- CrimpOnGuru - Experienced User
What firmware version is running on this Orbi 770 system?
(The most current version is 10.5.19.5)
Do you have a portable device with an Ethernet adapter that can be temporarily connected to the satellite?
(because so few devices are equipped with Ethernet these days, I purchased some Ethernet to USB adapters from Amazon (under $20 each) that allow me to connect my smartphone, tablet, Chromebook, laptop, etc. to Ethernet.)
- JimS-CLTAspirant
All devices show firmware up to date. I’ll connect up a wired device to see what happens. Whole network is slow and balky. Latency through the roof. Even when connecting to the router.
- JimS-CLTAspirant
Netgear says I'm up to date, but it's 10.5.18.xxx
RBE, Not RBR
- FURRYe38Guru - Experienced User
Actually your not up to date on FW. There is one more recent FW avialble for the RBR and RBS here:
Orbi Firmware Releases | NETGEAR Communities
New - RBE770 / RBE771 Firmware Version 10.5.19.5 Released
I recommend updating the RBS first then RBR lastly.
Follow this on how to apply the FW manually:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
- FURRYe38Guru - Experienced User
How is the RBS connected, wireless or ethernet to the RBR?
Try leaving the RBS ON and power OFF the RBR for 10 seconds then power back ON.