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Forum Discussion
JimS-CLT
Jul 19, 2025Aspirant
Nothing will connect to my Satellite
My house is a conundrum, but still.... I have a satellite (the only satellite) installed about 50 feet indoors from my router, hung on a wall with the official wall hanging bracket. It's connecte...
- Jul 20, 2025
Actually your not up to date on FW. There is one more recent FW avialble for the RBR and RBS here:
Orbi Firmware Releases | NETGEAR Communities
New - RBE770 / RBE771 Firmware Version 10.5.19.5 Released
I recommend updating the RBS first then RBR lastly.
Follow this on how to apply the FW manually:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
CrimpOn
Jul 19, 2025Guru - Experienced User
What firmware version is running on this Orbi 770 system?
(The most current version is 10.5.19.5)
Do you have a portable device with an Ethernet adapter that can be temporarily connected to the satellite?
(because so few devices are equipped with Ethernet these days, I purchased some Ethernet to USB adapters from Amazon (under $20 each) that allow me to connect my smartphone, tablet, Chromebook, laptop, etc. to Ethernet.)
JimS-CLT
Jul 20, 2025Aspirant
All devices show firmware up to date. I’ll connect up a wired device to see what happens. Whole network is slow and balky. Latency through the roof. Even when connecting to the router.