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penyart's avatar
penyart
Aspirant
Jan 08, 2016
Solved

NAS DUO System Failure

I am new to supporting my NAS though I have had it for years. I just did the plug an dplay and moved movies and musing into the sytem, primarily. I have two 500GB 3.5" drives installed running Raid X...
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  • penyart's avatar
    penyart
    Jan 11, 2016

    Thanks for all the help. I successfully added two new 1 B drives and am wokring at recovering the dta from the two 500GB drives I removed. I am also investigating the best backup system to this back up system using the USB backup funciton.

     

    Thank you again!

     

    Hope your year delivers you success and happiness

penyart's avatar
penyart
Aspirant
Jan 08, 2016

Thanks for the awesome response. My problem is that after inserting a new disk I cannot get the system back online. i just get a blue blinking light on the front of the NAS which research tells me means it is either booting up or shutting down.

JennC's avatar
JennC
NETGEAR Employee Retired
Jan 08, 2016

Hello penyart,

 

Is that a new disk that you inserted? No data nor partition?

 

Remove the replacement disk fist then backup the data while you still can. Then test the new disk too with diagnostic tools.

 

Is the replacement disk identical to the one left inserted?

 

Regards,

  • penyart's avatar
    penyart
    Aspirant
    Jan 08, 2016

    thanks for the sec0ond timely response. I thought the new disk was the same but it was 1 TB versus 5 GB. But I then tried to shut down and put the original back in to try and not lose any more data. That is when the system fialed to restart and provide access via the network.

    My current plan is to shut it down, work to recover as much data form both disks to a stand alone PC using some linux reader software and then re-assess the disks and NAS device.

     

    Does that sound resasonable

    • JennC's avatar
      JennC
      NETGEAR Employee Retired
      Jan 08, 2016

      Hello penyart,

       

      What RAID level is it using?

       

      If that is XRAID (RAID1 automatically on ReadyNAS Duo), you should be able to recover data without the failed disk leaving the one that is not reporting dead/faulty inserted.

       

      Regards,

      • penyart's avatar
        penyart
        Aspirant
        Jan 11, 2016

        Thanks for all the help. I successfully added two new 1 B drives and am wokring at recovering the dta from the two 500GB drives I removed. I am also investigating the best backup system to this back up system using the USB backup funciton.

         

        Thank you again!

         

        Hope your year delivers you success and happiness

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