NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

caramoon's avatar
caramoon
Aspirant
Aug 14, 2016
Solved

Need help with registering a used readynas 104

As the title states i recently purchased this Nas from a IT shop in my local area which was shutting down, but when i try to register it has been registered already by the previous owner.

 

Am i totally screwed here with no other option or is there a way to do this? , i detest the call centres and their unhelpful read from a script routine and no email account is found for support.


  • caramoon wrote:

    As the title states i recently purchased this Nas from a IT shop in my local area which was shutting down, but when i try to register it has been registered already by the previous owner.

     

    Unfortunately you cannot register a pre-owned ReadyNAS. There is no warranty, and Netgear will not provide paid support either.

4 Replies


  • caramoon wrote:

    As the title states i recently purchased this Nas from a IT shop in my local area which was shutting down, but when i try to register it has been registered already by the previous owner.

     

    Unfortunately you cannot register a pre-owned ReadyNAS. There is no warranty, and Netgear will not provide paid support either.
    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      You can however still seek help on the community here. Are you having a problem with the RN104?

    • JBDragon1's avatar
      JBDragon1
      Virtuoso

      Ya, I had the same issue trying to Register my used ReadyNAS 516.  I got it for half the price of a new one.  It works great, so I'm not going to worry to much about it.  Kind of the price you pay buy a used device.

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More