Hello, friends!Yesterday I bought a new drive for my Netgear ReadyNAS NV+ v2.Here is my disk configuration: I changed disk No.2 (I wanted to replace 2TB with 4TB)On a working system, I removed one of the previously installed ones and installed a new one. But the disk that I installed turned out to be faulty (it did not start, it seemed damaged during transportation). I tested it a little and after that I realized that this new disk is not suitable. I returned the disk that was installed earlier.Unfortunately, by this time there was already a “lifesupp” error on the NAS screen.Now I can’t open my files - the NAS can’t find the path... Please give me some advice on how to recover data? Perhaps experienced specialists can help meJohnCM_S and Marc_V

Thanks. There is some privacy leakage when you post the log zip publicly - normally they are sent via private messages (PMs) using the envelope icon in the upper right of the forum page. So I took the liberty of redacting your link after I downloaded the zip. It looks like two of your disks are out of sync - this can happen as a result of failed disks, or if the NAS is improperly shut down. The array can be forcibly assembled using ssh - is that something you have used before? Another option (probably safer) is to connect the disks to a Windows PC and then use R-linux for Windows to access the data. You'd need one or more suitable USB adapter/dock(s), and enough storage to offload the files.

On the DuoV2 and NV+V2, the default volume is lower case c.

Alexandr_kudrov wrote: Perhaps experienced specialists can help me JohnCM_S and Marc_V They no longer work for Netgear Alexandr_kudrov wrote: But the disk that I installed turned out to be faulty (it did not start, it seemed damaged during transportation). I tested it a little and after that I realized that this new disk is not suitable. I returned the disk that was installed earlier.Unfortunately, by this time there was already a “lifesupp” error on the NAS screen. Now I can’t open my files - the NAS can’t find the path... Download the full log zip file, it might give some clues what happened.

Here is the full log zip file <redacted link>

Thanks for editing my link.Please tell me, to use R-linux for Windows, do I need to connect all drives to the PC at the same time or can they be connected one by one?If I use SSH, I don't need a PC and adapters? Will it be enough to connect to the NAS and run commands through the terminal?It would be more convenient for me to use a terminal with SSH, because there is only 1 adapter for a PC.

Netgear ReadyNAS NV+ v2. Lifesupp

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StephenB
Guru - Experienced User
Dec 26, 2023
Alexandr_kudrov wrote:

Perhaps experienced specialists can help me

JohnCM_S and Marc_V

They no longer work for Netgear

Alexandr_kudrov wrote:

But the disk that I installed turned out to be faulty (it did not start, it seemed damaged during transportation). I tested it a little and after that I realized that this new disk is not suitable. I returned the disk that was installed earlier.
Unfortunately, by this time there was already a “lifesupp” error on the NAS screen.

Now I can’t open my files - the NAS can’t find the path...

Download the full log zip file, it might give some clues what happened.
- Alexandr_kudrov
  Aspirant
  Dec 27, 2023
  Here is the full log zip file <redacted link>
  - StephenB
    Guru - Experienced User
    Dec 27, 2023
    Thanks. There is some privacy leakage when you post the log zip publicly - normally they are sent via private messages (PMs) using the envelope icon in the upper right of the forum page. So I took the liberty of redacting your link after I downloaded the zip.
    
    It looks like two of your disks are out of sync - this can happen as a result of failed disks, or if the NAS is improperly shut down.
    
    The array can be forcibly assembled using ssh - is that something you have used before?
    
    Another option (probably safer) is to connect the disks to a Windows PC and then use R-linux for Windows to access the data. You'd need one or more suitable USB adapter/dock(s), and enough storage to offload the files.

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Netgear ReadyNAS NV+ v2. Lifesupp

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