Netgear ReadyNAS Pioneer

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Jasonbrown90 wrote:

 

To top it off, I pulled all the WD NAS drives out, put in an external reader and they appear as empty and inaccessible even though there is about 200GB of data on one of the 5 drives...

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If you were looking on a PC, they would look empty.  Windows (and Macs) don't support the linux file systems used by the NAS.

 Are you sure the 200GB of data is all one one drive? Normally the NAS would be set up with RAID, so the data would be spread across all the disks. 

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Jasonbrown90 wrote:

 

Anyone have any ideas what the issue could be? 

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Hard to be 100% certain, but it sounds like a failed power supply.  One thing to try is 

1. power down the NAS
2. remove all the disks (labeling them by their slot number)
3. power up the NAS
4. See if the NAS comes up with a "no disks" status on the LCD.

The PSU can be replaced (as can failed memory).  Other components aren't user replaceable.

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Jasonbrown90 wrote:

How I can recover the data? Moving to cloud storage after this.

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There are a couple of options here.  

1. Repair the PSU
2. Purchase adapter/docks (or enclosures) so you can connect the disks to a Windows PC.  Use R-Studio or similar RAID recovery software. https://www.r-studio.com/
3. Find a RAID recovery service, and have them off-load the data.
4. Purchase a compatible used NAS (another Pioneer, a Pro 6, or Ultra 6), and migrate the disks

The PSU repair would be the cheapest option, getting a used NAS is probably the most expensive.  Though data recovery might be more expensive (option 2 isn't that difficult, and likely much cheaper than option 3).

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Jasonbrown90 wrote:

One of the lads at work gave me his old, 8 year old NAS, I took it home booted, configured etc and it's been working fine as cold storage.

 

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FWIW, Netgear replaced the Pro Pioneer in Nov 2010, so a Pro Pioneer would be be 11-12 years old.

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Jasonbrown90 wrote:

Moving to cloud storage after this.

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IMO, you still should consider backup.