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Forum Discussion
Cooperr87
Jun 16, 2019Aspirant
NETGEAR RN10400 admin panel and folders not available - looking for paid support
Hi All, Couple of days ago i my nas stopped me from access the folders via windows explorer, telling me was unavailable, i then went to the admin panel, logged in via my browser it then told me t...
Cooperr87
Jun 16, 2019Aspirant
RAIDar Doesnt* see my device anymore (after rescan) sorry
Marc_V
Jun 17, 2019NETGEAR Employee Retired
So the IP is still the same, You can login at times and RAIDar is not seeing the device.
Where you able to download the full logs? If you have or if you can download it, kindly send it to me via PM using Google drive if possible.
Regards
- Cooperr87Jun 17, 2019Aspirant
Hi Marc,
Yes same IP, however it doesnt always find the device via RAIDar and equally it doesnt always let me log in the controls via browser. RAIDar can see the device at the moment however when i request log download it sticks on 0% for a minute then tells me download has fail.
Regards
Rob
- Marc_VJun 19, 2019NETGEAR Employee Retired
Hi Cooperr87
Can you try doing an OS-Reinstall
This will reset a few settings including your Password and the IP configuration.
Regards
- StephenBJun 19, 2019Guru - Experienced User
Marc_V wrote:
This will reset a few settings including your Password and the IP configuration.
The admin password is reset to password
The IP configuration is reset to use DHCP with no NIC bonding
It will also turn off volume quota (on the volume settings wheel).
It shouldn't affect your share configuration or data.
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