New RN202 with a Mac Questions

Jenn:

So, based on all of your great information I think I understand how this works.  I have now gone in and created a new account for myself with a different name and different email (as a test).  That new account has remote access to the shared folders but no Home folder was created for that new user.

If I fo into the shared folders I am able to create sub folders but I cannot create a subfolder in the Home directory.

Did I misunderstand you that Readycloud users also get a Home folder?  Am I doing something wrong or is there a setting I have to change?

If ther is no Home folder for a Readycloud user, then I am back to needing a local account so the user has some private storage on the server.

Thanks again for all your help.

Regards,

David

Hello dschwartzer,

ReadyCloud users will be able to get home share once this ReadyCloud user logs in using ReadyCloud client/app. This user will see his/her own folder named after his/her user account where he/she can back up personal files. Now, the main ReadyCloud account that you use in the admin page of the NAS has the admin rights in adding ReadyCloud users and will be able to see this home shares of ReadyCloud users when he/she logs in to ReadyCloud. Subfolders can be created in the user's home share using ReadyCloud app since opening the shares will launch Windows explorer, subfolders can also be added in the home share of the ReadyCloud user once he/she sees his/her home share in the ReadyCloud URL.

Regards,

Jenn:

Thank you so much for all of your help.  This makes a lot more sense.  I have one more (I think) question.

Based on this process, every user appears to have 2 Home folders, 1 for local access and 1 for remote (ReadyCLOUD) acceas.  Doesn't that get confusing.  Is there a way to merge those two h

Home folders? If not how do you manage them?

For example what if while I'm remote from my network, I want to access a document that I saved to my local network ID Home folder? Since my ReadyCLOUD ID is different from my Local User ID, wouldn't I see different Home folder?

Thanks again for all of your help with this.  Sorry I have so many questions.

Regards,

David

Hello dschwartzer,

What I know is there is no 2 separate home shares, it is just one per user. If you are seeing the home folders/shares when you are logged in to the admin page of the NAS that is normal because only admin can login to the NAS and admin can see all home shares.

Also, make sure ReadyCloud username is not the same with any local username.

Regards,

Jenn:

Perhaps I didn't make my question clear.

I understand that there is only one Home folder for a user.  That is the problem.

I know as the Admin, I can see all of the Home foilders.  The problem is that if you asre not an Admin, you can only see the Home folder for the ID you are logged in under.  Here is an example.

Mary is a local user and has a local ID of Mary and has a Home folder called Mary.

Mary is now set up as a ReadyCloud account under the name marysmith and has to have a different email address.  Her Home folder is called marysmith.

Whiule working on the network, Mary puts a document in her Home folder.  Mary now leaves her local network and is working at the coffee shop.  She logs into the ReadyNAS with her marysmith ID.

Mary now has a different Home folder (marysmith) and cannot see the Mary Home folder.  If marysmith needs the document she put  in the Mary Home folder, how does she get it?

A user cannot always predict what files he.she wil need before they leave the local network.  is there some permission that can be set on the Mary Home folder so marysmith can have access to it?

Do you see the problem?  I have to think someone has run into this before and that I am mising something.

Thanks again for all your help.

Regards,

David

Hello dschwartzer,

I tried this just now.

Created a ReadyCloud user, invited it as one of the users of the NAS.

While in the local network, mapped the LAN IP of the NAS, tried to access one of the shares that has permission where I allowed the ReadyCloud user.

Logged in using the username of the ReadyCloud that i just added, then went back to the volume to see the share of the ReadyCloud user and saw it. Copied one file to it. then closed.

Logged in to ReadyCloud client using the ReadyCloud user I created.

Able to see the share and opened it and I saw the file I copied.

This means, the ReadyCloud user account marysmith can be used to log in to the ReadyNAS locally and that will make marysmith share show.

Regards,

Jenn:

Whoaaa.  You lost me.

What are you mapping the LAN IP address to? Are you using the the IP address of the NAS on your local network, or the IP address that shows in the browser bar when logged in through ReadyCloud?  I am on a Mac so we do not use drive leters (if that is what you are doing).

This seems much more complicated than it should be.

Regards,

David

Hello dschwartzer,

LAN IP address that is the IP address of the ReadyNAS. On Mac you just click Go > Connect to server then type SMB:// followed by the IP address of the ReadyNAS.

Regards,