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Forum Discussion
janpeter1
Feb 06, 2021Luminary
New USB external disk WD 8 TB does not connect
Hello, I have a 5 year old RND314 thajt works well and I have just bought a new WD My Book 8 TD external disk for backkup. Previousl I have WD 4 TB. The new externa disk I have tested with my Ma...
- Feb 06, 2021
The problem is that the NAS doesn't support exfat. https://kb.netgear.com/7009/ReadyNAS-OS-6-USB-Port-use
NTFS is the best option if you use a PC. Though I think with a Mac, you'd either need access to a Windows system, or get a third-party package that will let you do the formatting on a Mac.
StephenB
Feb 06, 2021Guru - Experienced User
schumaku wrote:
janpeter1 wrote:
When the external USB disk is connected it actually blocks the start-up. Never comes "booting" in the small window of the NAS. What can be wrong?
These disks comes with various additional software on a dedicated bootable partition - which is bootable on industry standard x86 based systems what the RN are under the hood. To my knowledge, the ReadyNAS should boot from the external USB only using a defined process for recovery - and even a non-recognized file system should not cause this. StephenB any insight on this?
I haven't played much with USB drives connected to my ReadyNAS - so I am not sure on this.
Sandshark
Feb 07, 2021Sensei - Experienced User
I know that the latest BIOS for the RN516 allows it to boot from USB (including NAS USB recovery) without the need to go through the normal USB recovery process. It wasn't true on the early models, but I don't know if there were intermediate ones that act the same. The same isn't true for all ReadyNAS but may be on the 314. I have no idea if Netgear asked for that change, or if came without them knowing (since they don't make the motherboard BIOS themselves).
- mdgmFeb 07, 2021VirtuosoThe change was made on newer RN300 series devices as well, however it should only try to boot automatically off a NTGR USB Service Key, not just any USB drive.
There was an updated USB3 F/W in a BIOS update as well, however if you are having problems using a drive with a USB2 port, the USB3 F/W isn’t the problem.
I do know that having internal disks formatted to boot Windows can mess with trying to boot into ReadyNAS OS.
If you check the date in bios_ver.log it can easily be confirmed whether you have a BIOS that automatically boots off NTGR USB Service keys or not.- janpeter1Feb 07, 2021Luminary
I have one date in the bios_ver.log file and that is 11/05/2013 and bios_version 4.6.5.
What does that say?
The serial number there is ok.
Looks like a file made when the NAS was assembled, sort of.
- mdgmFeb 07, 2021Virtuoso
That date indicates you have the latest BIOS, so you have both the USB3 F/W upgrade and if a NTGR USB Service Key is connected the NAS should automatically boot off it on power on.
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