Forum Discussion

Tutor

Nov 15, 2015

Solved

External Disk not recognized

Hi all,

I have disconnected a USB external disk for few days from my Netgear RN102. Now, when I have reconnected it, the Nas doesn't recognize the disk. The data are safe, if I connect the disk directly to a PC, I see all the folders and files.

There is a way to see the disk from the NAS without erasing it?

Thanks

Marcello

Adding Disks

mdgm-ntgr
Nov 17, 2015
Your logs indicate

volume is dirty and "force" flag is not set

If you hook the external disk up to your PC and repair it you should then be able to connect it to the NAS again.

8 Replies

BrianL2
NETGEAR Employee Retired
Nov 16, 2015
Hi semola1,

Can you confirm the Firmware of your ReadyNAS system? I would also like to know if you have connected your external USB hard drive in your PC to run disk error-checking tool?

Kind regards,

BrianL
NETGEAR Community Team
- semola1
  Tutor
  Nov 16, 2015
  Hi BrianL,
  
  the firmware in the RN102 is the last published, 6.4.0
  
  I have disconnected the hard disk because I needed to transfer a lot of big folders from My PC and external disk. Using the NAS, it's too slow.
  
  I'haven't changed the structure of disk, except new folders created in the path that already exists.
  
  Thanks
  
  Semola1
  - mdgm-ntgr
    NETGEAR Employee Retired
    Nov 16, 2015
    Was the NAS on 6.4.0 before you disconnected the USB disk from it when it was working?
    
    Can you connect the USB disk to your NAS, wait say half a minute or so then download the logs (see the Sending Logs link in my sig) and send the logs in please?