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McRob1's avatar
McRob1
Luminary
Mar 31, 2016
Solved

External Disk not recognized after Format Using NTFS

I have been trying to mount an external hard drive to my NAS for a few hours now.

The drive mounted in the past.

I decided to format my Toshiba 5 TB external USB 3.0 drive using a Windows 10 PC in NTFS format.

 

Now when I plug the drive into the rear USB port, it will not mount.

 

Any ideas on how to get it to mount again.

 

Thanks

ReadyNAS Backup
  • BrianL2's avatar
    BrianL2
    Apr 01, 2016

    Hi McRob1,

     

    Let's close this thread and continue the other that you've started.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

6 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired
    Mar 31, 2016

    Hi McRob1,

     

    Have you tried connecting the said hard drive to the other USB 2.0 port of your ReadyNAS? What if you format it in another file system like FAT32?

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • McRob1's avatar
      McRob1
      Luminary
      Mar 31, 2016

      I already tried the front USB port.

      I already tried formating the drive on my MAC using FAT32.

      I already tried formating the drive on my PC using exFAT.

       

       

      Any more ideas?

       

      • McRob1's avatar
        McRob1
        Luminary
        Mar 31, 2016

        I had to do a manual restart of the NAS and now I can see the drive again.

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