NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
camellia
Feb 12, 2020Aspirant
NV+ RND4210: network and boot failure
I suspect my NV+ may have failed and need replacing, but before I give up on it please could anyone advise me based on the symptoms outlined below. A few years ago I replaced the two failing orig...
- Feb 12, 2020
Does RAIDar find it if you have no drives installed? if not, there is something wrong with the chassis. if it does, it's something to do with your volume. Check the drive health and be prepared that a factory default may ne required.
If it's the NAS chassis, it strill could be the power supply, even though the fan and LEDs are one. There is a voltage called +5BSB (+5 volts standby) that powers the on/off circuit and the network interface. The power supply is almost a standard mini ITX supply, but the pin-out is slightly modified and there is no fan. With an adapter, a standard ATX supply can be used externally to see if it's just a power issue.
If you have a backup of the data, you need to decide if spending money on the old, slow NAS is worthwhile or if there is a new NAS in your future.
StephenB
Feb 14, 2020Guru - Experienced User
Sandshark wrote:
The USB drive should not be in a proprietary format. You would have chosen the format when you started using it. Since it's not mounting automatically for you, I suspect it's EXT format, for which you can get a Mac driver.
Of course it's also possible that the USB drive has failed over the years.
But I agree that it is likely just formatted as EXT (which is a common linux format, not proprietary). One source for an EXT driver is here: https://www.paragon-software.com/us/home/extfs-mac/
Netgear doesn't use proprietary disk formats generally - the only one I am aware of is the parity disk on the your old v1 NAS. Even that is arguably not proprietary (and in any event, that design predates Netgear).
camellia
Feb 14, 2020Aspirant
Thank you guys, you were quite correct of course. I was fast and loose using the word "proprietary". I installed a 10-day trial of extFS for Mac. Now I can see a volume called something like extFS, with loads of subfolders. I also have the option to eject this volume, and when I do I can see another volume on the device that is directly readable, a backup of my old Windows-based PC I created ages ago. Probably wasn't a great idea to have a single USB drive with different file systems. Anyway, that the least of my problems right now. Priority is to #1 make a new image of my complete machine, #2 get the data off those RAID HDDs and #3 decide on a new strategy for Mac backup: a new NAS, cloud storage or perhaps both. And #4 whether to use Mac's Time Machine or something more user-controllable. Please feel free to advise. Thanks again.
- StephenBFeb 14, 2020Guru - Experienced User
camellia wrote:
1 make a new image of my complete machine,
2 get the data off those RAID HDDs
3 decide on a new strategy for Mac backup: a new NAS, cloud storage or perhaps both. And
4 whether to use Mac's Time Machine or something more user-controllable.
Apple has deprecated SMB 1 in Catalina (and that is the only version of SMB that your old NAS supports). So if you stay with a NAS solution I do suggest upgrading to something current. The RN214 is a reasonable ReadyNAS option (as is the RN424). Prices in the US look pretty high at the moment (likely a consequence of coronavirus affecting production and parts availability), so maybe wait a bit.
I'm not a Mac user, so I don't have any experience with Time Machine. I use Acronis TrueImage on my PCs - and there is a Mac version available. I use Acronis to make image backups to my ReadyNAS (currently an RN526x) - I don't use their cloud storage. If you want file backup, FreeFileSync is a free alternative you could look at (again using a NAS as a destination).
I back up my NAS with Crashplan (which is running on a Windows PC that has the NAS data volume mounted to a drive letter). That works, but they recently changed their service to exclude image backups, which is a bit of an annoyance.
I also back up my NAS to other ReadyNAS using rsync backup jobs- including my own old NV+. The NV+ doesn't have enough storage anymore, so I can only back up some shares to it.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!