NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

norbertsf's avatar
norbertsf
Aspirant
Jun 26, 2024
Solved

Orbi 960, adding switch and network failure

Hi all,

 

Info:

Orbi 960 router and 2 satellites.

Firmware 7.6.31_5.0.24

Cat 5e cables throughout.

Netgear GS308v3 unmanaged switches

Motorola MB8611 Cable modem

 

I have factory reset everything at least 3 times.

 

 

 

I’m pulling my hair out on this one.

 

All I want to do is add a few more wired devices to the network that will not fit on the router’s 4 ports.

 

I cannot no matter what, however, add an unmanaged switch to the Orbi router. It causes network outages, devices don’t get internet access, or it is basically nil (1mbps if it works), the 1st wired satellite drops devices, and the speed crawls. Same thing occurs on the 2nd wireless satellite.

 

The only setup that works in the attached image is Setup 1 (NO switch at router). The other setups ( 2 & 3) adding the switch to router, causes failure as described. I have tried connecting a very long ethernet cable directly from the Orbi Router to Satellite #1 to simplify trouble shooting, but as soon as I add the switch to the router, fails (set-up 4).

 

As you can see there are 2 other switches on the network with no issues until I add the switch at the Orbi Router.

 

1. The router is energy compliant (IEEE802.3az).

2. I tried another switch at the router , Netgear GS116 (6 port unmanaged)…Same problem!

3. I also just received and tried a D-Link 16 port DGS-1016D (this one allows turning off EEE)... Same problem.

 

 

Any insights here? 

 

  • CrimpOn FURRYe38 

     

    Guys thanks for the help on this.

     

    So 2 things.

    1. I switched out cable connecting router to the Netgear 16 Port switch, and am now getting 945Mbps, Network solid (wired and wireless).

     

    2. I continued attaching ethernet devices to the switch and apparently my Airport Express 1st Gen was the cause of the network failure. I am going to have to figure out how to set this up or give up on it. ( I used to use it for Apple Airplay - music streaming). It may be more trouble than it is worth.

     

     

12 Replies

  • Thanks for posting the pictures. Very helpful.

     

    The GS308 switches are gigabit only, so there is nothing to be gained by connecting them to the 2.5GB port on the router or satellites. (I seem to recall seeing a number of posts on the forum reporting issues with the 2.5GB ports, but have not paid a lot of attention since I do not have this model Orbi.)

     

    Have you tried connecting the switches only to gigabit ports?