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Forum Discussion
punisher1991
Jan 12, 2016Aspirant
NV+V2 problems
hello all i have a few problems with my nas ( which i've had for 10+ months with no issues ) till i had a power cut and lost a drive.. which i have now replaced however when all drives are plugge...
- Jan 16, 2016
it appeared to be just locked disks issues.
thanks everyone that posted and helped :)
JennC
Jan 12, 2016NETGEAR Employee Retired
Hello punisher1991,
Welcome to the community!
I have few questions to ask:
- Do you still have access to the NAS' shares after removing the failed disk?
- How many disks are inserted?
- Do you have full backup of the files?
- What's the RAID level?
Regards,
- punisher1991Jan 12, 2016Aspirant
sorry got no access as it was raid0
at the time of crash there were 3 drives. Now there are 4
i didn't have a back up but this doesn't matter as much as its being used a media/sharing center
and there isn't a current raid level on it as it refuse's to boot so i can't seem to allocate a raid level to it.
Regards - punisher1991Jan 12, 2016Aspirant
- BrianL2Jan 13, 2016NETGEAR Employee Retired
Hi punisher1991,
This is normal if the volume RAID used is 0. Try first to scan the failed drive using the manufacturer's diagnostic tool to see if its still clonable. Lastly, I strongly suggest that you continue to work with our support team in trying to recover your data, but expect that there'll be a fee.
Kind regards,
BrianL
NETGEAR Community Team- punisher1991Jan 13, 2016Aspirant
hello brian i've already checked the drive and it was deemed as faulty
and the data isn't that important but what is important is getting this nas server working once againas when i try to reinstall the os it just hangs on installing addons and thats as far as its gets
if i factory reinstall with all drives in ( 4 of WD Red 2Tb's ) it takes a while ( 18hours or more ) it does work but i cant gain access via webpanel
cheers
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