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Forum Discussion
pwhite4407
Mar 08, 2020Aspirant
Old Product Registration
I have an old Readynas Duo that was registered prior to 'new' netgear.com". When I tried to reregister said already registered. How can I 'move' it to show up with newer products? Thanks!
pwhite4407
Mar 08, 2020Aspirant
Oh well, thanks for the info. I appreciate the quick response! I tried to login using the old email account and it didn't recognize it.
StephenB
Mar 08, 2020Guru - Experienced User
pwhite4407 wrote:
Oh well, thanks for the info. I appreciate the quick response! I tried to login using the old email account and it didn't recognize it.
It's obviously still in the system somewhere. The mods should be able to help - maybe send them a private message (envelope icon on the top right of the forum) with the old email address and serial number.
- Marc_VMar 09, 2020NETGEAR Employee Retired
Welcome to the Community!
Can you please PM me the Serial number of your device so we can check.
Regards
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