NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mmeyer0312's avatar
mmeyer0312
Follower
Jul 09, 2023

orbi 690 & RN3138 NAS

Moved across country and brought my RN3138 NAS with me...   At new location, I now have a ORBI 690 6E router w/2 satellites..   I connected my NAS to the network and can not access it.  I finally go...
schumaku's avatar
schumaku
Guru - Experienced User
Jul 10, 2023

Temporarily change your MBP to an IP address in the 192.168.0.x/24 range like 192.168.0.123 mask 255.255.355.0 gateway and dns for example to 192.168.0.1. Now you should be able to access the NAS again and change the IP address e.g. to DHCP so it will get an IP config assigned from the Orbi 960 router. Revert the MBP config to DHCP. 

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jul 10, 2023

    There are two other ways:

    • change the Orbi LAN network temporarily to 192.168.0.x.  Log into the NAS and change it to use DHCP.
    • do an OS reinstall from the front panel of the NAS

     

    See pages 44-47 for info on the OS reinstall.

    It will 

    • change the network config of to DHCP with no bonding
    • reset the admin password to password.
    • disable volume quota (can be re-enabled from the settings wheel on the volume tab)

     

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More