NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
e_John
May 10, 2019Aspirant
OS 6.10 Hotfix 2 installed, cannot see shares on Win network
We have been running our ReadyNAS successfully for a few years. Updated the OS this week, and now the shares and the entire ReadyNAS are not available, not visible with SMB. Yes, I can get to the d...
schumaku
May 10, 2019Guru - Experienced User
Calling //ReadyNAS from Windows Explorer will open a Web browser, and show the same result if calling the same in a Web browser. WIndows does take this as shortcut for an URL, like https://ReaeyNAS
Calling \\ReadyNAS or \\redynas\photos will give access to the NAS shared folders.
Complete unrelated to the ReadyNAS - plan standard Windows.
- e_JohnMay 10, 2019Aspirant
I think you did not understand the issue.
READYNAS is not accessible on the network. It is fully accessible by IP address.
- schumakuMay 10, 2019Guru - Experienced User
Well, hard to understand as you said...
"Yes, I can get to the device and see the shares by accessing //ReadyNAS, but that gives me the console,"
...so that does not read like a name resolution thing.
Windows 10 can use WS-Discovery, NetBIOS (permitting SMB 1.0/CIFS feature is installed), and DNS for the name resolution.
For the discovery so the ReadyNAS does become visible in Windows Explorer, WS-Discovery (default on in RN OS 6.10) and NetBIOS (needs to be enabled on both sides - Legacy Windws Discovery in the RN SMB settings, SMB 1.0/CIFS Client feature on Windows).
These will show up in the "Network" section as a PC/System/Computer
e_John wrote:
READYNAS is not accessible on the network. It is fully accessible by IP address.
This I definitively can't understand. IP doesn't use the netowrk?
- StephenBMay 10, 2019Guru - Experienced User
e_John wrote:
I think you did not understand the issue.
Well, you started by saying that entering //readynas opened up your web browser.
schumaku replied by telling you that is how Windows works. If you want to access a share in file explorer you need to enter \\readynas\photos. Perhaps you just typed the wrong slash?
- e_JohnJul 21, 2019Aspirant
>>>
@schumaku replied by telling you that is how Windows works. If you want to access a share in file explorer you need to enter \\readynas\photos. Perhaps you just typed the wrong slash?
<<<
No, not that easy. I just cannot access ReadyNAS as a device. I can access it by IP address, and it shows up in the Windows Network, but cannot access it. Sounds like either a NETBIOS or DNS thing, but not finding it. Only common denominator was the upgrade in OS.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!