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Forum Discussion
e_John
May 10, 2019Aspirant
OS 6.10 Hotfix 2 installed, cannot see shares on Win network
We have been running our ReadyNAS successfully for a few years. Updated the OS this week, and now the shares and the entire ReadyNAS are not available, not visible with SMB. Yes, I can get to the d...
StephenB
May 10, 2019Guru - Experienced User
e_John wrote:
I think you did not understand the issue.
Well, you started by saying that entering //readynas opened up your web browser.
schumaku replied by telling you that is how Windows works. If you want to access a share in file explorer you need to enter \\readynas\photos. Perhaps you just typed the wrong slash?
e_John
Jul 21, 2019Aspirant
>>>
@schumaku replied by telling you that is how Windows works. If you want to access a share in file explorer you need to enter \\readynas\photos. Perhaps you just typed the wrong slash?
<<<
No, not that easy. I just cannot access ReadyNAS as a device. I can access it by IP address, and it shows up in the Windows Network, but cannot access it. Sounds like either a NETBIOS or DNS thing, but not finding it. Only common denominator was the upgrade in OS.
- StephenBJul 21, 2019Guru - Experienced User
e_John wrote:
No, not that easy. I just cannot access ReadyNAS as a device. I can access it by IP address, and it shows up in the Windows Network, but cannot access it.
Try running CMD (by typing CMD in the windows search bar)
Then enter
net use * /delete /y net use t: \\nas-ip-address\data /user:admin nas-admin-password
Use the actual NAS ip address and nas admin password of course. Be careful on the typing (particularly slash directions and spaces).
The first command terminates any open network sessions. The second command attempts to mount the NAS data volume as drive letter T. Note that data is the NAS volume name when you use XRAID. If you are using FlexRAID, you would need to substitute whatever volume name you entered when you created the volume.
Let us know whhat happens with these commands.
- SandsharkJul 23, 2019Sensei
e_John wrote:No, not that easy. I just cannot access ReadyNAS as a device. I can access it by IP address, and it shows up in the Windows Network, but cannot access it. Sounds like either a NETBIOS or DNS thing, but not finding it. Only common denominator was the upgrade in OS.
That is, unfortunately, not uncommon. I've seen the same issue posted on other brand NAS forums, and I have suffered from it through several OS updates. You can try some of the methods suggested, but it may just not work. A work-around is to put the NAS name in the Windows HOSTS file.
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