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Forum Discussion
Permissions Reset Failed/ Access denied
Hello,
I have an ReasyNAS 2312 with R231200 4x10Tb drives with over 20Tb used. This unit has been in production for less than 6 mos.
We use AD authentication. Recently, all of a sudden users started getting access denied to 2 of our 10 SMB shares.
Users are prompted for credentials and it fails regardless of what account is used, even admin - Folder Owner.
I have tried resetting file permissions on the shares/File Access with no success. It says successful but the permissions do not change and I see the same users.
I have tried removing and re-adding users with no success. I have tried this within File Explorer as well as within the admin page on the NAS itself.
The NAS has the latest firmware (6.10.3) and was rebooted just to see if that helped with no success.
As we have hundreds of thousands of files accessed by sevaral agencies within these two shares continually and we need to resolve this ASAP.
Not sure what to do here or if there is a way within SSH to reset permissions.
Any help would be greatly appreciated.
Thanks,
Mike
1 Reply
Replies have been turned off for this discussion
It sounds like you've only been playing with file permissions. Have you looked at the network access controls? If users can't get into the share at all, then you do need to check the network access as well. Generally I recommend setting the file permissions to allow everyone access (both read and write), and manage access through the network access controls alone.
What happens if you run CMD on a PC, and manually enter the credentials?
net use * /delete /y net use t: \\nas-ip-address\sharename /user:username userpassword
using the real values instead of the placeholders of course. Start with admin, and the NAS admin password.
If you try this with multiple usernames, make sure you re-enter both commands, as you need to terminate any open SMB sessions before you change credentials.
Note I don't use AD, so I don't have any experience troubleshooting that.
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