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Forum Discussion
blunderblorm
Oct 20, 2014Aspirant
Power down or freeze only on weekends???
For the last 3 weeks in a row and a few times at random before that (always on the weekend though) the ready nas 1500 (rackmount 1u) we have has shutdown or frozen. The DCT led (solid green) and the n...
mdgm-ntgr
Oct 20, 2014NETGEAR Employee Retired
Can you email your logs zip file?: http://www.readynas.com/kb/faq/misc/how_do_i_send_all_logs
We do request the entire zip file. As depending on the problem a log may be relevant that is not initially thought of. If the zip file is too big to send then remove a large backup job log from the zip file and send it again (noting this in the email).
We do request the entire zip file. As depending on the problem a log may be relevant that is not initially thought of. If the zip file is too big to send then remove a large backup job log from the zip file and send it again (noting this in the email).
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