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Forum Discussion
Putting drives back in correct order ReadyNAS RNR4000
I'm new to this community and do not have a log of knowledge regarding the ReadyNAS. I just know that it's been running since 2009 and when a drive goes bad, we would hotswap them. I know it's ba...
mrbangus wrote:
I'm going to need assistance with the data recovery. Can you please give me more information on your data recovery services? Thanks again.
Try contacting support directly via my.netgear.com
Hello mrbangus,
Please also read this article: ReadyNAS Data Recovery Diagnostics - Scope of Service
Regards,
- Thanks JennC. I've been communicating with mdgm regarding the data recovery. I've been trying to email the logs to mdgm, but the email keeps bouncing back to me stating the file is too big. I've got everything else set to be looked at. How can I get the log files to mdgm without it bouncing? The bounced email states that Netgear has denied the email, so it's not my email server. Is there any specific way I should zip the files (.zip or .rar). When I .zip it, it's 977kb. When I use .rar it's 478kb. I need to get these files to him.
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