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Forum Discussion
R4312X plus expansion chassis becomes unresponsive.
Hi,
The system has started becoming unresponsive.
It will not respont to http requests or to ICMP pings.
Holding the power button will turn it off.
Holding the EDA4000 power button forces it off.
The first turn on of the EDA4000 does not flash all of the drive lights.
Without seeing the lights when the 4312X is started it dows not see the disks.
The second time the EDA4000 is power cycled, the lights flash and the 4312X will
see the disks on startup and start the resync operation.
An rsync operation to restore data was occurring when the system hung.
I noted that there was a OS-6.10.4 available, but the readynas says that the file is
corrupt.
So it is running OS-6.10.3.
Suggentions as to how to get it fixed requested.
Regards
5 Replies
How did you do the Rsync? Using the web interface? Some other method? Are you sure you specified the correct path?
If you specified the wrong path you could have quickly filled the 4GB root volume.
Did the problem first occur shortly after starting the Rsync to do the restore? If so, that would suggest that the wrong path is likely.
Another possibility that could relate to Rsync is if the Rsync occured when the destination ReadyNAS volume was not mounted for some reason.
The firmware being reported as corrupt can be a symptom of a full 4GB root volume which is why I suspect this.
You can (and maybe should) troubleshoot with the expansion chassis disconnected, assuming it contains only separate volumes. The NAS will report them as missing, but they will mount just fine once the issue is fixed and the expansion is reconnected as long as you don't change any volume configuration on the NAS (including not doing a factory default). Once the problem is fixed, it will have to re-sync the OS partition on all the expansion drives, but that's pretty quick.
If you do end up having to do a factory default, then you need to EXPORT the volume in the expansion so it can be imported to the new system, but you need at least SSH access for that.
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