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Forum Discussion
Nora13
Jan 03, 2019Follower
Rady NAS Duo v2 - cannot connect
Ok guys, Here comes a question from a IT-talent-free lost girl: I have a Netgear ReadyNas Duo which was always installed with my husbands laptop. However, husband left with laptop and i would like...
StephenB
Jan 10, 2019Guru - Experienced User
Hi Nora13
It looks like your procedure is opening your web browser.
Try entering \\nas-name in the file explorer address bar instead. You'd use the real name (the one you see in the network listing) of course. The slash direction matters, if you accidently use // that will also open your web browser. So make sure you use \\.
- SandsharkJan 11, 2019Sensei - Experienced User
Going to the IP address with Windows Explorer may also ask you for a user name and password. So, if you never had one, you'll still be locked out. Fortunately, an OS re-install can solve that problem by resetting the admin password. Two words of caution: Be sure you REALLY have a V2. Some Duo's have a paper sticker on the bottom that says "V2", but that is still really a V1. The real V2 says so on the front lable Once you know which you have, follow the OS re-install instructions for that unit type.. Second, make very sure you are doing an OS re-install, not a factory default. The default will unrecoverably erase all data.
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