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Forum Discussion

kjedrusiazk's avatar
kjedrusiazk
Aspirant
Jul 18, 2020
Solved

RDN4000 v3 can't be seen on the network.

I actuall have v3 with 4 1TB drives installed and it has been working well.

 

The cable company router took a power hit during a storm and blew out a network port, that it turn might have taken out the network port on the ReadyNAS.  The link lig comes on.  The front screen shows the correct IP address.  I have moved the cable to several different ports and also tried going through a switch.  I can't ping the device or get to the admin page via browser.

 

Are there even parts available for this unit?  I would love to be able to retrieve the contents of the volumes,

 

Or is there a replacement device I could put the drives into that would recognize the existing data?

 

Thanks in advance.


  • kjedrusiazk wrote:

    I actuall have v3 with 4 1TB drives installed and it has been working well.

     


    Though this is often confusing, as far as the forum is concerned you have a v1.  More pedantically, you have hardware revision 3 of the original NV+.  The "NV+ v2" is a different platform that uses an ARM processor instead of a Sparc.  Your NAS runs 4.1.x firmware, the "NV+ v2" runs 5.3.x.

     


    kjedrusiazk wrote:

    The front screen shows the correct IP address. 


    Did you assign a static IP address to the NAS (in frontview)?

     

    Have you tried RAIDar, and see if it can discover the NAS?  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

     


    kjedrusiazk wrote:

     

    Are there even parts available for this unit?  I would love to be able to retrieve the contents of the volumes,

     

    Or is there a replacement device I could put the drives into that would recognize the existing data?

    Netgear doesn't carry parts for it (and it went end-of-life back in 2011).

     

    If you can connect the drives to a PC, (either with SATA or a USB adapter/dock) then you can get the data using RAID recovery software.  https://www.r-studio.com/

     

    If you are comfortable with linux, it is also possible to mount the array using linux command lines.

     

    If you purchase a new ReadyNAS, Netgear paid support can temporarily mount the array, so you can offload the data.  I don't know what they charge for that service.  https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6

2 Replies


  • kjedrusiazk wrote:

    I actuall have v3 with 4 1TB drives installed and it has been working well.

     


    Though this is often confusing, as far as the forum is concerned you have a v1.  More pedantically, you have hardware revision 3 of the original NV+.  The "NV+ v2" is a different platform that uses an ARM processor instead of a Sparc.  Your NAS runs 4.1.x firmware, the "NV+ v2" runs 5.3.x.

     


    kjedrusiazk wrote:

    The front screen shows the correct IP address. 


    Did you assign a static IP address to the NAS (in frontview)?

     

    Have you tried RAIDar, and see if it can discover the NAS?  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

     


    kjedrusiazk wrote:

     

    Are there even parts available for this unit?  I would love to be able to retrieve the contents of the volumes,

     

    Or is there a replacement device I could put the drives into that would recognize the existing data?

    Netgear doesn't carry parts for it (and it went end-of-life back in 2011).

     

    If you can connect the drives to a PC, (either with SATA or a USB adapter/dock) then you can get the data using RAID recovery software.  https://www.r-studio.com/

     

    If you are comfortable with linux, it is also possible to mount the array using linux command lines.

     

    If you purchase a new ReadyNAS, Netgear paid support can temporarily mount the array, so you can offload the data.  I don't know what they charge for that service.  https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6

    • kjedrusiazk's avatar
      kjedrusiazk
      Aspirant

      Grabbed RAIDar will see if that might find it and go from there.

      Thanks!

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